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Telecom - Staff Letter addressed to Sanjay Khandor (2332683 Ontario Inc. operating as Coextro) and Natasha Prasad (Crossbridge Condominium Services Ltd.)

Ottawa, 28 May 2024

Our reference: 8622-O66-202302644

BY EMAIL

Sanjay Khandor
VP Business Development
2332683 Ontario Inc. operating as Coextro
5127 Tomken Road
Mississauga, Ontario L4W 1P1
skhandor@coextro.com

Natasha Prasad
Condominium Manager
Crossbridge Condominium Services Ltd.
Property Manager for Toronto Standard Condominium Corporation 1782
31 Bales Avenue
North York, Ontario M2N 7L6
CosmoII@crossbridgecs.com

Subject: Part 1 Application by 2332683 Ontario Inc., operating as Coextro, for non-discriminatory and timely access on reasonable terms and conditions to Toronto Standard Condominium Corporation 1782 — Request for Information

Dear recipients,

The Canadian Radio-Television and Telecommunications Commission (CRTC) is an administrative tribunal responsible for the administration of the Telecommunications Act (the Act), including policies that promote competition and ensure that Canadians have a choice of telecommunications service provider (TSP). 

2332683 Ontario Inc., operating as Coextro (Coextro), submitted the above-referenced Part 1 application on 9 May 2023. In this application, Coextro is requesting access to a multi-dwelling unit (MDU), located at 31 Bales Avenue in North York, Ontario, to install its equipment and provide telecommunications services to residents.

Section 37 of the Act provides that the Commission may require Canadian carriers or any person to file information or documents that the Commission considers necessary for the administration of that Act. As part of its review of Coextro’s above-noted application, Commission staff is sending this request for information (RFI) to gather additional information about TSP equipment installed and services being provided to the residents in the MDU. The deadlines for responding to this RFI are as follows:

Recipients are reminded that their responses are required to be submitted electronically, and in full compliance with the applicable provisions of the CRTC Rules of Practice and Procedure. Your responses will become part of the public record and will be posted on the CRTC website. Section 39 of the Act and Broadcasting and Telecom Information Bulletin CRTC 2010-961 provides that persons may designate certain information submitted to the Commission as confidential. A detailed explanation of why the designated information is confidential and why its disclosure would not be in the public interest must be provided, including why the specific direct harm that would be likely to result from the disclosure would outweigh the public interest in its disclosure.

If you file a document containing confidential information, an abridged version of the document omitting only the confidential information must also be filed with the Commission; alternatively, reasons why an abridged version cannot be filed must be provided. Only the abridged version of the document will become part of the public record and will be posted on the CRTC website.

Sincerely,

Original signed by

Michel Murray
Director, Dispute Resolution and Regulatory Implementation
Telecommunications Sector

c.c.: Joël Beaupré, CRTC, joel.beaupre@crtc.gc.ca

Attach. (1)

Request for Information (RFI)

To Toronto Standard Condominium Corporation 1782:

  1. In your answer to Coextro in proceeding TEL 8622-O66-202302644, you stated that there were four telecommunications service providers (TSPs) operating within the MDU located at 31 Bales Avenue in North York, Ontario. Provide the names of the four TSPs in question.
  2. Provide a list of all other TSPs that have access to, or have accessed, this address for the purpose of installing their equipment and/or providing telecommunications services to residents/customers.
  3. Provide the number of units in the MDU.

To 2332683 Ontario Inc. operating as Coextro:

  1. Confirm whether you are aware of any TSPs serving residents or who have telecommunications equipment installed within the MDU located at 31 Bales Avenue in North York, Ontario. If applicable, provide the name of the TSPs who are serving residents, and/or have equipment installed at this address.
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