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Telecom - Staff Letter addressed to Abdo Shabah (Humanitas Solutions)

Ottawa, 13 February 2024

Reference: 8160-H57-202400472
Registration Date: 13 February 2024
Expiry of Registration: 13 February 2025

BY E-MAIL

Abdo Shabah
Humanitas Solutions
90 Chemin de la Cote-Sainte-Catherine
Montreal, QC H2V 2A3

abdo.shabah@humanitas.io

Subject: Registration of Humanitas Solutions as a proposed full MVNO

Dear Abdo Shabah:

On 03 November 2023, Humanitas Solutions requested to be registered as a proposed full Mobile Virtual Network Operator (MVNO). Based on the information provided, and in particular the statement by Humanitas Solutions’s that it intends to meet the eligibility requirement for a full MVNO within 12 months of the registration date, Humanitas Solutions has been placed on the list of proposed full MVNOs, in accordance with the Telecom Decision CRTC 2015-496.

Humanitas Solutions is reminded that, as per the Commission’s policy set out in Telecom Decision CRTC 2015-496, within 12 months of the date of registration as a proposed full MVNO, Humanitas Solutions must clearly demonstrate to the CRTC that it meets the technical criteria of a full MVNO, as described in the Canadian International Mobile Subscriber Identity (IMSI) Guideline.

In addition, Humanitas Solutions must demonstrate that it has concluded a wholesale full MVNO access agreement with a Canadian wireless carrierFootnote1. Failure to clearly demonstrate to the Commission that it has met the criteria of a full MVNO, as per the IMSI Guideline by 13 February 2025, will result in removal of Humanitas Solutions from the CRTC’s proposed full MVNO registration list.

In order to ensure that Commission staff has sufficient time to review a request to be registered as a full MVNO and determine that the criteria have been met before this date, Humanitas Solutions is required to request this registration and file all the necessary information by 30 January 2025. Instructions on how to request to be registered as a full MVNO is attached in Appendix A.

Humanitas Solutions is reminded that, depending on the telecommunications services it intends to provide, it may be required to register on additional lists or obtain a BITS licence. In order to determine this, Commission staff will be in communication with Humanitas Solutions to provide the necessary advice and guidance.

 

Humanitas Solutions is reminded that in order to remain on any of the Commission’s telecommunications’ registration lists it must comply with the appropriate regulatory regime and submit the required information via the Commission’s Data Collection System (DCS), on an annual basis.  Failure to comply with the DCS requirements will result in the removal of Humanitas Solutions from all CRTC registration lists. As per Telecom Regulatory Policy 2019-354, entities removed from any registration list will be placed on the list of withdrawn telecommunications provider registrations published on the Commission’s website.

Yours sincerely,

Original signed by

Mark Allen
Senior Manager – Market Intelligence

c.c.:  Bryden McMaster, Central Fund Administrator
J.R. Sarrazin, President of the Canadian LNP Consortium Inc.
Julia Kennedy, secrétaire du Consortium de gestion du Fonds central
Kelly T. Walsh, Canadian Numbering Administrator
Gary Jessop, Canadian Numbering Consortium Inc.

  

Appendix A

Registration requirements for a full MVNO

Within 12 months of being registered as a proposed full MVNO the entity must clearly demonstrate to the Commission that it has met the requirements to be registered as a full MVNO as per the International Mobile Subscriber Identity (IMSI) Guideline.

According to the IMSI Guideline, a full MVNO is an entity that meets these eligibility requirements:

  1. Clearly demonstrates in writing that it meets the technical criteria of a full MVNO.  This includes providing a network diagram and description that demonstrates that it:
    1. owns and operates core network hardware separate from all wireless service providers (WSPs);
    2. has a service profile management system (SPMS) for end-user devices that can access WSP networks in Canada.

The descriptions should include how the entity’s network operates and how it accesses its host wireless carrier’s network.

  1. Identifies the wireless carrier with whom the entity has a wholesale full MVNO access agreement.  The entity must provide a contact name of an individual at its host wireless carrier who can address questions regarding the technical nature of the wholesale full MVNO access agreement.

In order to ensure that Commission staff has sufficient time to review a request to be registered as a full MVNO and determine that the criteria have been met, entities should, two weeks before the registration expiry date, submit the above information and any information it deems relevant to its application, by a letter addressed to the Secretary General.

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