Telecom - Staff Letter addressed to Moses Track (Taku River Tlingit First Nation)

Ottawa, 20 November 2023

Our reference: 8740-N1-202305961, 8740-N1-202305979


Moses Track
Capital Manager
Taku River Tlingit First Nation
PO Box 132
Atlin, BC, Canada V0W 1A0

RE: Introduction of residential and business telephone services in Atlin, BC by Northwestel Inc.

Dear Moses Track:

On 20 October 2023, the Canadian Radio-Television and Telecommunications Commission (CRTC) received two applications from Northwestel Inc. (Northwestel) proposing, among other things, how the company plans to transition residential and business telephone services in Atlin, BC effective 23 November 2023. This is a result of the planned transfer of responsibility for the community from TELUS Communications Inc. (TELUS) to Northwestel. CRTC staff is analyzing these applications.

Taku River Tlingit First Nation (TRTFN) has advocated for this change as the first step to enable Internet connectivity in the region. To this end, Northwestel is expected to build fibre into the community next year.

As part of the transition of services, Northwestel will be offering residential and business services to the community starting 23 November 2023.
On 6 November 2023, Northwestel amended its proposal for residential and business telephone customers. On 20 November 2023, the CRTC approved on an interim basis Northwestel’s proposal as follows:

We encourage TRTFN to reach out to its community through any methods available and to encourage residents and businesses to comment on Northwestel’s proposal. Public documents related to Northwestel’s proposals for residential and business telephone services can be found at this link.

Comments on Northwestel’s proposals can be made through the following links:

Comments can be submitted until 13 December 2023.

Your comments and personal information will be available on the public file, as per the retention and disposition period specified for the process in which your information was collected for, or for archival if deemed historical as per the Library and Archives of Canada Act.

Yours sincerely

Original signed by

Michel Murray
Director, Dispute Resolution and Regulatory Implementation
Telecommunications Sector

c.c.:  Emily Fraser, CRTC, (873)-353-6549,

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