Telecom - Commission Letter addressed to Carol Ho (TELUS Communications Inc.)

Ottawa, 20 October 2022

Our reference: 8740-T69-202208818


Carol Ho
Senior Regulatory Advisor
TELUS Communications Inc.
Floor 7
510 West Georgia St
Vancouver, BC, V6B 0M3

Subject: TELUS Communications Inc. Tariff Notice 649 - Zero-rating Call Trace in Quebec

Dear Carol Ho:

On 6 October 2022, the Commission received an application from TELUS Communications Inc. (TELUS), under Tariff Notice 649 in which the company proposed revision to its General Tariff (CRTC 25080), Section 2.20, TELUS SmartTouch Services.

Commission staff is analyzing the application.

Consequently, this application, along with any associated subsequent revisions, will not be approved on an interim basis on the 15th calendar day following receipt. However, the Commission intends to make its decision regarding the application and any subsequent revisions within 45 business days of receipt of the filing.


Original signed by

Michel Murray
Director, Dispute Resolution and Regulatory Implementation
Telecommunications Sector

c.c.: Christine Brock, CRTC, 873-353-5852,

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