Telecom - Commission Letter addressed to Andrew Matoga (ISP Telecom Inc.)

Ottawa, 19 October 2022

Our reference: 8160-J34-202107218

Andrew Matoga
ISP Telecom Inc.
2500-1155 René-Levesque boul. West
Montréal, QC H3B 2K4

Re: Registration of ISP Telecom Inc. as a full Mobile Virtual Network Operator (full MVNO)

Dear Andrew Matoga:

With this letter, Commission staff informs ISP Telecom Inc. that it has reviewed the materials filed by the company to register as a full Mobile Virtual Network Operator (full MVNO). Based on the information provided by ISP Telecom Inc. in its letter to the Commission dated 22 September 2022, Commission staff is of the view that ISP Telecom Inc. has met the requirements to be placed on the full MVNO registration list as a full MVNO and can now:

  1. Obtain an IMSI Mobile Network Code (MNC) from the Canadian IMSI Numbering Administrator (Canadian Numbering Administrator);
  2. Obtain numbering resources from Canadian common carriers;
  3. Support number portability via a local exchange carrier or wireless carrier authorized to access the Canadian number porting system and to adhere to the regulations, rules and processes for number portability in Canada;
  4. Obtain mobile service customers within the geographical area covered by the radio access network of mobile carriers with whom ISP Telecom Inc. has radio access networks (RAN) agreements; and
  5. Permit only incidental roaming, per Telecom Decision CRTC 2017-56, for its customers on the mobile networks of those Canadian mobile carriers with whom ISP Telecom Inc. has roaming agreements but does not have wholesale RAN access agreements with those Canadian mobile carriers.

ISP Telecom Inc. is to advise Commission staff, in writing, of other RAN access agreements that it enters into with other mobile carriers in Canada.

ISP Telecom Inc. is reminded that in order to remain on any registration list(s), it must comply with the appropriate regulatory regime and complete the required information in the Data Collection System (DCS) on an annual basis.

ISP Telecom Inc. must also keep any information in its Basic International Telecommunications Services (BITS) license application current.

Failure to comply with any of the above-noted or otherwise applicable statutory requirements may result in ISP Telecom Inc.’s removal from the CRTC’s registration list(s) and may expose the company to further regulatory measures.  Per Telecom Regulatory Policy CRTC 2019-354, entities removed from any registration list will be placed on the list of withdrawn telecommunications provider registrations published on the Commission’s website.

Yours sincerely,

Original signed by


Mark Allen
Senior Manager – Market Intelligence

c.c.:      Bryden McMaster, Central Fund Administrator
J.R. Sarrazin, President of the Canadian LNP Consortium Inc.
Julia Kennedy, secrétaire du Consortium de gestion du Fonds central
Kelly T. Walsh, Canadian Numbering Administrator
Gary Jessop, Canadian Numbering Consortium Inc.

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