Telecom - Commission Letter addressed to Carol Ho (TELUS)

Ottawa, 13 October 2022

Our reference: 8740-T66-202204816


Carol Ho
Senior Regulatory Advisor
Telecom Policy & Regulatory Affairs
510 West Georgia St, Floor 7
Vancouver, British-Columbia, V6B 0M3

Subject: TARIFF NOTICE NO. 573 Amendment to General Terms of Service

Dear Carol Ho:

On 8 August 2022, the Commission received an application from TELUS Communications Inc. proposing changes to its General Tariff, General Terms of Service, Item 108, Customer’s Responsibility for Charges.

Commission staff is continuing its analysis of this application. Consequently, this application will not be disposed of by the 45th business day following receipt. However, the Commission intends to issue a final decision within 120 calendar days of the date of the initial application.


Original signed by Philippe Nadeau for

Michel Murray
Director, Dispute Resolution & Regulatory Implementation
Telecommunications Sector

c.c.: Emily Fraser, CRTC, (873)-353-6549,

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