Telecom - Commission Letter addressed to Carol Ho (TELUS Communications Inc.)

Ottawa, 15 August 2022

Our reference: 8740-T66-202204816


Carol Ho
Senior Regulatory Advisor
TELUS Communications Inc.
Floor 7
510 West Georgia St
Vancouver, BC, V6B 0M3

Subject: TARIFF NOTICE NO. 573 Amendment to General Terms of Service

Dear Carol Ho:

On 8 August 2022, the Commission received an application from TELUS Communications Inc. proposing changes to its General Tariff, General Terms of Service, Item 108, Customer’s Responsibility for Charges.

Commission staff notes that many interventions opposing this application have been received.

Consequently, this application, along with any associated subsequent revisions, will not be approved on an interim basis on the 15th calendar day following receipt. However, the Commission intends to make its decision regarding the application and any subsequent revisions within 45 business days of receipt of the filing.


Original signed by

Michel Murray
Director, Dispute Resolution and Regulatory Implementation
Telecommunications Sector

c.c.: Emily Fraser, CRTC, (873)-353-6549,

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