Telecom - Procedural Letter addressed to the Distribution List

Ottawa, 28 January 2022

Multiple references


Distribution List

RE: Introduction of Next Generation 9-1-1 (NG9-1-1) Service – Request for extension to deadlines

The Canadian Radio-television and Telecommunications Commission (the Commission) is in receipt of a letter from the Tbaytel, dated 26 January 2022, requesting a one week extension of the deadline for the filing of responses to the requests for information (RFI) issued in relation to CRTC File No. 8740-T8-202107531 from the current 31 January 2022 filing date to 7 February 2022.

Tbaytel prefaced its extension request due to the current presence of the COVID-19 and its variants, which Tbaytel submitted necessitates the continuance of its policy of having its employees work from home. As such, Tbaytel states that although working off-site is possible, access to some resources to assist in responding to the Commission is restricted and time consuming. Tbaytel additionally stated that the extra week will provide it with the time to develop thorough replies to the Commission staff’s request for information letter of 14 January 2022.

The Commission did not receive any comments with respect to Tbaytel’s extension request.

In order to ensure a complete and robust record upon which the Commission can base its deliberations, Commission staff is of the view that an extension to Tbaytel’s deadline to file responses to the relevant RFIs would be appropriate. Staff further considers that it would be appropriate to establish additional process associated with these RFIs. Finally, the Commission considers that it would be administratively convenient for both its self and interested persons for the process associated with the various NG9-1-1 tariff filings to be aligned with each other. As such, the process associated with the applications identified in Attachment 1 is amended as follows:

All documents filed and served must be received, not merely sent, by the date provided. Parties are to send an electronic copy of all documents to Commission staff copied on this letter.

The Commission requires the response or other documents to be submitted electronically by using the secured service “My CRTC Account” (Partner Log In or GCKey) and filling the “Broadcasting and Telecom Cover page” or the “Telecom Cover Page” located on the Commission’s website. There, Applicants will also find information on the submission of applications to the Commission “Filing Broadcasting and Canadian Program Certification documents with the CRTC: Privacy and Security.”

A copy of this letter and all related correspondence will be added to the public record of the proceeding.

As set out in section 39 of the Telecommunications Act and in Broadcasting and Telecom Information Bulletin CRTC 2010-961 , Procedures for filing confidential information and requesting its disclosure in Commission proceedings, persons may designate certain information as confidential. A person designating information as confidential must provide a detailed explanation on why the designated information is confidential and why its disclosure would not be in the public interest, including why the specific direct harm that would be likely to result from the disclosure would outweigh the public interest in disclosure. Furthermore, a person designating information as confidential must either file an abridged version of the document omitting only the information designated as confidential or provide reasons why an abridged version cannot be filed.


Original signed by

Chris Noonan
Director, Competitor Services & Costing Implementation
Telecommunications Sector

c.c.: Stais Armstrong, CRTC, 819-997-9253,;
Daniel Cardozo, CRTC, 819-962-5720,;
B. Natraj (Nat Natraj), CRTC, 819-953-5081,

Attach. (1) Distribution List

Distribution list

Incumbent Local Exchange Carrier Tariff Applications
Company Tariff Notice Number Our Reference Number Company Contact
Bell Canada 968
Bell Canada 969 8740-B20-202107862
Saskatchewan Telecommunications 373
TELUS Communications Inc. 565 8740-T66-202107490
9315-1884 Québec inc. 14 8740-Q29-202107466
Amtelecom Limited Partnership 84 8740-A2-202107573
Brooke Telecom Co-operative Ltd. 22 8740-B6-202107325
Bruce Telecom Ontario Inc. 161 8740-B7-202107341
Cochrane Telecom Services 79 8740-C1-202107226
CoopTel, coop de télécommunication 88
Execulink Telecom Inc. 79 8740-E25-202107333
Hay Communications 33 8740-H3-202107440
HuronTel 40 8740-H4-202107432
Gosfield North Communication Co-operative Limited 22 8740-G2-202107680
Lansdowne Rural Telephone Company 18 8740-L3-202107482
Mornington 70 8740-M5-202107416
Nexicom Telecommunications, a Division of Nexicom Inc. 52 8740-N24-202107367
Nexicom Telephones, a Division of Nexicom Inc 44 8740-N23-202107359
North Frontenac Telephone Corporation Ltd. 35 8740-N7-202107549
North Renfrew Telephone Company Limited Trade 44 8740-N10-202107375
People's Tel Limited Partnership 93 8740-P1-202107565
Quadro Communication Co-operative Inc. 37 8740-Q2-202107581
Sogetel inc. 189 8740-S4-202107458
TBayTel 174 8740-T8-202107531
The Westport Telephone Company, Limited 46 8740-W3-202107383
Tuckersmith Communications Co-operative Limited 34 8740-T7-202107557
Wightman Telecom Ltd. 33 8740-W4-202107474
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