Telecom - Commission Letter addressed to Philippe Gauvin (Bell Canada)

Ottawa, 14 January 2022

Our reference: 8740-B20-202107094


Philippe Gauvin
Assistant General Counsel
Bell Canada
Floor 19
160 Elgin St.
Ottawa, Ontario K2P 2C4

Subject: Associated with Bell Canada Tariff Notice 968 – Introduction of Next Generation 9-1-1 (NG9-1-1) Service- Requests for information

Dear Philippe Gauvin,

On 18 October 2021, the Commission received an application from Bell Canada pursuant to Telecom Decision 2021-199Footnote1, requesting approval for proposed changes to National Services Tariff CRTC 7480 to introduce Special Tariff Item 601 – Next generation 9-1-1 (NG9-1-1) Service. In Decision 2021-199, the Commission directed all NG9-1-1 network providers to file proposed wholesale and retail tariffs no later than 1 November 2021. These tariffs are to include proposed rates supported by cost studies that reflect the incremental costs of adding new NG9-1-1 networks, services, and functionalities.

Commission staff requests that the Bell Companies respond to the attached request for information by 31 January 2022. Please note that where a document is to be filed or served by a specific date, the document must be actually received, not merely sent, by that date.

The Commission requires the response or other documents to be submitted electronically by using the secured service “My CRTC Account” (Partner Log In or GCKey) and filling the “Broadcasting and Telecom Cover Page” or the “Broadcasting Cover Page” located on the Commission’s website. There, you will also find information on the submission of applications to the Commission “Filing Broadcasting and Canadian Program Certification documents with the CRTC: Privacy and Security.”

A copy of this letter and all related correspondence will be added to the public record of the proceeding.

As set out in section 39 of the Telecommunications ActFootnote2 and in Broadcasting and Telecom Information Bulletin CRTC 2010-961Footnote3, Procedures for filing confidential information and requesting its disclosure in Commission proceedings, persons may designate certain information as confidential. A person designating information as confidential must provide a detailed explanation on why the designated information is confidential and why its disclosure would not be in the public interest, including why the specific direct harm that would be likely to result from the disclosure would outweigh the public interest in disclosure. Furthermore, a person designating information as confidential must either file an abridged version of the document omitting only the information designated as confidential or provide reasons why an abridged version cannot be filed.


Original signed by

Chris Noonan
Director, Competitor Services & Costing Implementation
Telecommunications Sector

c.c.: B. Natraj (Nat Natraj), CRTC, 819-953-5081,
Stais Armstrong, CRTC, 819-997-9253,

Attach. (1)

NG9-1-1 Request for Information (RFI)

  1. Refer to the Attachment 1 (ABR) associated with TN 968 titled “Bell Canada report on the Economic Evaluation for the Introduction of the Next Generation 9-1-1 (NG9-1-1) service in the operating territories of Bell Canada, Bell MTS, Bell Aliant and affiliates” (Study report) dated 18 October 2021:
    1. Provide the calculations and assumptions used to calculate the LISFootnote4 / ADRFootnote5 costs included in the proposed NG9-1-1 wholesale and retail rates. The response should further provide the cost estimate of the LIS / ADR used in the study.
  2. Refer to Bell Canada TN 968 submission “ATT 1 APP 1 ABR”:
    1. Refer to tab “Demand Table 3”, row item “Company Wireline Demand”:
      1. Provide the list of retail services included in this demand category.
    2. Refer to Tab “Cat I & Cat II Cost Summary Table 6”:
      1. For row item “Present Worth of Demand”, provide a breakdown of the present worth of demand into demand categories by service, as indicated in the tab “Demand Table 3”.
  3. Refer to Bell Canada TN 968 submission “ATT 1 APP 2 ABR”:
    1. Refer to Tab “Table 6a-Expense” row 43: “ Exp OG Third Party Operators - Agent Salary”:
      1. Explain how the annual “Cost Driver demand forecast” was estimated for each year of the study period, providing the methodology, assumptions, and any detailed calculations used.
    2. Refer to Tab “Table 6b- Capital (Fibre)”:
      1. Confirm if the costs provided in column “Total Fibre Build” include material, installation, and engineering costs. Further, explain how these costs were estimated for each PSAP within the table.
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