Telecom - Commission Letter addressed to Howard Slawner (Rogers Communications Canada Inc.)

Ottawa, 16 September 2021

Our reference:  8622-C347-202101111


Howard Slawner
Vice President – Regulatory Telecom
Rogers Communications Canada Inc.

RE:   Part 1 Application requesting expedited and temporary relief from Rogers Communications Canada Inc. concerning DOCSIS 3.0 modems – Update on the Stop-Sell

Dear Howard Slawner:

On 14 September 2021, Rogers filed a letter with the Commission to notify interested parties of new information relating to the above noted Part 1 Application. Specifically, Rogers indicated that, as of 17 August 2021, it had notified its Third Party Internet Access (TPIA) customers of a further extension of the DOCSIS 3.0 modem stop-sell date from 31 December 2021 to 30 June 2022 in order to better accommodate its TPIA customers and the new business complexities that have arisen since the proceeding was initiated.

Commission staff requests that Rogers provide complete details, by 20 September 2021, regarding its statement that “new business complexities […] have arisen since this proceeding was initiated” including any relevant documentation, communication or data.

Rogers’ response is to be filed with the Commission and served on all parties to the proceeding.


Original signed by

Michel Murray
Director, Dispute Resolution and Regulatory Implementation
Telecommunications Sector

c.c. Geoff White, Director, Legal and Regulatory Affairs, Competitive Network Operators of Canada,
Leonard Eichel, Senior Director, Regulatory Affairs, Telecom, Cogeco Connexion Inc.,
Marielle Wilson, VP Regulatory, Eastlink,
Dean Shaikh, Vice President, Regulatory Affairs, Shaw Cablesystems G.P.,
Patrick Désy, Directeur, Affaires réglementaires – Télécom, Québecor Média inc.,
John Lawford, Counsel, Public Interest Advocacy Centre,
Christopher Hickey, Director, Regulatory Affairs, Distributel Communications Limited.,
Andy Kaplan-Myrth, VP, Regulatory & Carrier Affairs, TekSavvy Solutions Inc.,
Simon Lapointe,

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