Telecom - Commission Letter addressed to W. N. Beckman (SaskTel)

Ottawa, 6 August 2021

Our reference: 1011-NOC2019-0057

BY EMAIL

W. N. Beckman
Senior Director, Regulatory Affairs
Saskatchewan Telecommunications (SaskTel)
document.control@sasktel.com

Re:  Telecom Regulatory Policy CRTC 2021-130, Review of mobile wireless services – Request for Information regarding low-cost and occasional-use plans

Dear W. N. Beckman:

On 15 April 2021, the Commission published Telecom Regulatory Policy 2021-130, Review of mobile wireless services (“the Policy”). In the Policy, the Commission indicated that it expected Bell Mobility Inc., Rogers Communications Canada Inc., TELUS Communications Inc. (collectively, the national wireless carriers) and Saskatchewan Telecommunications (SaskTel) to offer low-cost and occasional-use plans that met certain criteria, as outlined in the Policy, within 90 days of the date of the Policy.

Specifically, in paragraphs 545 to 559 of the Policy, the Commission set expectations that SaskTel and each of the national wireless carriers, on their premium brands (also referred to as the main brands of each of the wireless carriers), in the geographic areas where they were found to exercise retail market power, offer:

  1. at least one postpaid low-cost plan;
  2. at least one postpaid occasional-use plan; and
  3. at least one prepaid occasional-use plan.

In addition, the Commission set out the minimum attributes and a maximum price for each of the plans in question.

The purpose of this letter is to understand the steps that SaskTel has taken to meet the expectations set out in the Policy with respect to low-cost and occasional-use wireless service plans.

Therefore, SaskTel is requested to:

  1. file a description of each low-cost and occasional-use plan containing the attributes set out in paragraphs 545 to 559 of the Policy; and
  2. identify whether such plans are currently being offered or will be offered at a later date.
    1. In the case of plans currently being offered,
      • describe how the plans are promoted; and
      • wherever possible, include screenshots and URLs of webpages displaying the plans.
    2. For any plans that are not currently offered, describe SaskTel’s intentions to do so, including the expected launch date of each plan and how it will be promoted.

The above information is to be filed with the Commission by 27 August 2021. It should be noted that these responses are in addition to the first semi-annual report that is to be filed with the Commission no later than 30 September 2021.

If you have any questions, please contact Bradley Gaudet at bradley.gaudet@crtc.gc.ca.

Yours sincerely,  

Original signed by

Scott Hutton
Chief of Consumer, Research and Communications

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