Telecom - Commission Letter addressed to TELUS Communications Inc.

Ottawa, 29 January 2021

Our reference: 8740-T66-202008119


Ms. Carol Ho
Senior Regulatory Advisor
Telecom Policy & Regulatory Affairs
TELUS Communications Inc.
510 West Georgia St., Floor 7
Vancouver, BC Canada  V6B 0M3

Subject: Tariff Notice 558 – Withdrawal of Operator-Assisted Call Display

Dear Ms. Ho:

On 23 November 2020, the Commission received an application from Telus Communications Inc. in which the company proposed revisions to its General under Tariff Notice 558, CRTC 21461, Item 308, Operator Services in order to withdraw one element called Local Operator Assisted Dialing, also known as, operator-assisted call display block.

Commission staff is continuing its analysis of this application. Consequently, this application will not be disposed of by the 45th business day following receipt. However, the Commission intends to issue a final decision within 90 calendar days of the date of the initial application.


Yours sincerely,

Original Signed

Michel Murray
Director, Dispute Resolution & Regulatory Implementation
Telecommunications Sector

c.c.: Joanne Baldassi, CRTC, 819-997-3498,

Date modified: