Telecom - Procedural letter addressed to Philippe Gauvin (Bell Canada) and Dennis Béland (Quebecor Media Inc.)

Ottawa, 11 September 2020

Our reference: 8622-V3-202005511


Mr. Dennis Béland
Vice-president, Regulatory Affairs
Telecommunications, Quebecor Media Inc.

Mr. Philippe Gauvin
Assistant General Counsel
Bell Canada

RE: Request for expedited treatment – Quebecor Part 1 Application Regarding Cablevision’s Unwillingness to Process TPIA Service Orders and Interconnection Capacity Upgrades

Dear Sirs,

On September 1, 2020, Quebecor Media Inc. (Quebecor), on behalf of its subsidiary Videotron Ltd. (Videotron), filed a Part 1 application pursuant to the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure, claiming that Cablevision du Nord de Québec inc. (Cablevision) was refusing to process certain orders submitted by Videotron regarding third-party Internet access (TPIA) service as well as TPIA interconnection capacity upgrade.

In its application, Quebecor also requested and expedited treatment of its request as, in light of the alleged situation, Vidéotron has had to push back by several months installation dates for its new customers. Specifically, Quebecor asked that the Commission order Cablevision to file its response within five business days, with Videotron filing its reply within two business days.

Commission staff considers that Quebecor provided a reasonable explanation as to why an expedited treatment would be warranted in this instance, and considers that granting the request is in the public interest, although according to different timeframes. Therefore,

Cablevision and interested persons are to provide responses to this application by 22 September 2020, and Quebecor’s reply is to be filed by 25 September 2020.


Original signed by

Michel Murray
Director, Dispute Resolution and Regulatory Implementation
Telecommunications Sector

c.c.:   Pierre-Luc Hébert, Bell Canada (
Marc-André Sévigny, Cablevision (

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