Telecom Commission Letter addressed to the Distribution List

Ottawa, 23 June 2020


To: Distribution List

Our reference:2017-112019-354 and 1011-NOC2019-0363

Subject: Registration compliance of Solutions Inc. 

Sir, Madam, Solutions Inc. ( appears to be in violation of the requirement to become a participant in the Commission for Complaints for Telecom-television Services Inc. (CCTS) and is therefore the subject of a show cause proceeding, Telecom Notice of Consultation CRTC 2019-363.

As stated in the show cause proceeding, in the event a telecommunications service provider is found in violation of the CCTS participation requirement, the Commission intends to pursue compliance with the CCTS participation requirement by all available means, including registering any administrative monetary penalty (AMP)-related debts and Mandatory Orders in the Federal Court and initiating proceedings to enforce them. Should other measures prove ineffective, the Commission has indicated that it may take steps to disconnect the telecommunications services of non-compliant resellers.

Accordingly, to inform any future regulatory actions undertaken by the Commission to disconnect the telecommunications services of, Primus and Telus are requested to confirm whether or not they are providing wholesale services to and if so, to provide copies of its wholesale agreements with

You are requested to provide the requested information by 8 July 2020.

Yours sincerely,

Original Signed

Nanao Kachi
Director, Social and Consumer Policy
Consumer, Research and Communications
Canadian Radio-television and Telecommunications Commission

Cc: Solutions Inc.

Distribution List

Primus Management ULC
TELUS Communications Inc.

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