Telecom Commission Letter addressed to Distribution List

Ottawa, 2 June 2020

Our reference: 2017-11, 2019-354 and 1011-NOC2019-0363


To: Distribution List

Subject: Registration compliance of Solutions Inc.

Sir, Madam, Solutions Inc. ( appears to be in violation of the requirement to become a participant in the Commission for Complaints for Telecom-television Services Inc. (CCTS) and is therefore the subject of a show cause proceeding, Telecom Notice of Consultation CRTC 2019-363.

As stated in the show cause proceeding, in the event a telecommunications service provider is found in violation of the CCTS participation requirement, the Commission intends to pursue compliance with the CCTS participation requirement by all available means, including registering any administrative monetary penalty (AMP)-related debts and Mandatory Orders in the Federal Court and initiating proceedings to enforce them. Should other measures prove ineffective, the Commission has indicated that it may take steps to disconnect the telecommunications services of non-compliant resellers.

Based on a review of its website, it appears that Bell, Cogeco and Rogers may be providing wholesale services to 

Accordingly, to inform any future regulatory actions undertaken by the Commission to disconnect the telecommunications services of, Bell, Cogeco, and Rogers are requested to confirm whether or not they are providing wholesale services to and if so, to provide copies of its wholesale agreements with

You are requested to provide the requested information by 16 June 2020.

Yours sincerely,

Original Signed

Nanao Kachi
Director, Social and Consumer Policy
Consumer, Research and Communications
Canadian Radio-television and Telecommunications Commission

Cc: Solutions Inc.

Distribution List

Bell Canada
Cogeco Communications Inc.
Rogers Communications Canada Inc.



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