Telecom Procedural Letter addressed to Janet Lo (TekSavvy Solutions Inc.)

Ottawa, 25 March 2020

Our reference: 2020-81


Janet Lo
VP, Privacy & Consumer Legal Affairs
TekSavvy Solutions Inc.
800 Richmond Street
Chatham ON N7M 5J5

RE: Broadcasting and Telecom Notice of Consultation (“BTNC”) CRTC 2020-81, Call for Comments - Provision of paper bills by communications service providers, (CRTC File No. 1011-NOC2020-0081) - TekSavvy Procedural letter

Dear Ms. Lo,

Commission staff are in receipt of your letter dated 11 March 2020 regarding the above-noted Call for Comments, wherein TekSavvy requested the issuance of an updated Notice of Consultation in order to amend its characterization of TekSavvy as a “dominant communications service provider in the Canadian market.”

Commission staff is of the view that your request is relevant to this proceeding. However, staff considers that this request may be adequately addressed as part of the Commission’s determination following this proceeding. Therefore, the Commission will address the matter at the time of the publication of its decision.

Should you have any questions, please contact Patrick Arseneau, Senior Analyst, Social and Consumer Policy, at

Yours sincerely,

Original Signed

Nanao Kachi
Director, Social and Consumer Policy
Consumer, Research and Communications
Canadian Radio-television and Telecommunications Commission

cc: Distribution List

Bell Canada
Bragg Communications Incorporated
Cogeco Communications Inc.
Quebecor Media Inc.
Rogers Communications Canada Inc.
Saskatchewan Telecommunications
Shaw Communications Inc.
TekSavvy Solutions Inc.
TELUS Communications Inc.
Xplornet Communications Inc.

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