ARCHIVED - Telecom Commission Letter addressed to Gloria Desorcy (Consumers’ Association of Canada Manitoba)

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Ottawa, 1 March 2019

Our reference: 1011-NOC2018-0246; 4754-617


Gloria Desorcy, Executive Director
Consumers’ Association of Canada Manitoba

RE: Report regarding the retail sales practices of Canada’s large telecommunications carriers, Telecom and Broadcasting Notice of Consultation CRTC 2018-246 – Request for Information

Dear Ms. Desourcy,

On 10 December 2018, the Commission received an application for costs from the Manitoba Branch of the Consumers’ Association of Canada and Winnipeg Harvest (collectively, the Manitoba Coalition) with respect to its participation inTelecom and Broadcasting Notice of Consultation CRTC 2018-246, Report regarding the retail sales practices of Canada’s large telecommunications carriers (the hearing).

The purpose of this letter is to request additional information from the Manitoba Coalition regarding its application for costs.


In its application, the Manitoba Coalition claimed disbursements (please refer to Exhibit A of the application) including,

Please describe the nature of these disbursements in greater detail and address why they are considered necessary and reasonable expenses with references, where appropriate, to the Commission’s Guidelines for the Assessment of Costs in Telecom Regulatory Policy CRTC 2010-963 (the Guidelines).

Consultant Fees

In its application, the Manitoba Coalition included in-house consultant fees for Gloria Desorcy for a total of $2,700 using a rate of $240 (please refer to Form III Summary of Consultant and Analyst Fees of the application). According to the Guidelines, an in-house consultant’s fees are to be calculated using the daily rate of $470. Commission staff would like to clarify whether the rate of $240 was used to calculate Ms. Desorcy’s consultant fees in error.

Filing Information with the Commission

The requested information is to be filed with the Commission by 11 March 2019 (10 days). Any other interested party may file a response by 18 March 2019 (5 days). The Council may reply to any comments no later than 25 March 2019 (5 days). All filings are to be provided to all persons copied within this letter.

A copy of this letter and all related correspondence will be added to the public record of the proceeding.

If you have any questions or concerns, please feel free to contact me at (613) 697-4027 or

In the meantime, the Commission is continuing its review of this costs application.

Yours Sincerely,

originally signed by

Megan Maloney
Legal Counsel

c.c.:     Distribution List;
Bell Canada;
Canadian Association of the Deaf-Association des Sourds du Canada
Canadian Internet Policy and Public Interest Clinic;
Canadian National Society of the Deaf-Blind
Canadian Network Operators Consortium Inc.
Cogeco Connexion Inc.;
Commission for Complaints for Telecom-television Services;;
Consumers Council of Canada;
Deaf Wireless Canada Consultative Committee;;
Deafness Advocacy Association Nova Scotia
Forum for Research and Policy in Communications;
Northwestel Inc.;
OpenMedia Engagement Network;
Public Interest Advocacy Centre;;
Rogers Communications Canada;
Saskatchewan Telecommunications;
Shaw Communications Inc.;
TekSavvy Solutions Inc.;
TELUS Communications Inc.;
Union des consommateurs;
Videotron Ltd.;
Xplornet Communications Inc.;

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