Telecom Commission Letter addressed to Gerry Thompson (CISC BPWG)

Ottawa, 25 February 2019

Our reference: 1011-NOC2017-0049


Mr. Gerry Thompson
350 Bloor Street East, 6th Floor
Toronto, Ontario M4W 0A1

RE: Extension Request for CISC review and recommendations on competitor quality of service indicators for wholesale high speed access

In Review of the competitor quality of service regime, Telecom Regulatory Policy 2018-123, 13 April 2018, the Commission directed wholesale high-speed access (HSA) service providers to provide information on certain competitor quality of service indicators for (i) wholesale HSA installations and (ii) wholesale HSA repairs.

The Commission also noted that certain aspects of the indicators and timelines on which wholesale HSA service providers must report, such as exclusions for reasons beyond their control, required a follow-up process. It therefore requested that the CRTC Interconnection Steering Committee (CISC) file a report with the Commission by 15 October 2018 to that effect.

The CISC Steering Committee assigned the request to the Business Process Working Group (BPWG).

On 20 September 2018, the BPWG, by consensus, requested an extension until 15 February 2019 to submit the report. The Commission approved the extension request.

On 24 January 2019, the BPWG filed a second request for extension. It noted that the sub-working group had reviewed the work plan and found that, although notable progress had been made since the first extension was granted, more time is required to complete the task. The BPWG, by consensus, requested an extension until 15 June 2019 to submit the report

The Commission approves the BPWG’s request.

Yours sincerely,

Original signed by

Claude Doucet
Secretary General

c.c. : Joseph Cabrera, CRTC, 819-934-6352,

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