ARCHIVED - Telecom Procedural Letter Addressed to Michelle Dupuis (TELUS Communications Inc.)

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Ottawa, 24 January 2019

Our reference:  8740-T66-201810656


Ms. Michelle Dupuis
Senior Regulatory Legal Counsel
Telecom Policy & Regulatory Affairs
TELUS Communication Inc.
215 Slater Street
Ottawa, Ontario K1C 6Y3

RE:  Tariff Notice 543 – Payphone Per Call Compensation

Dear Ms. Dupuis:

On 30 November 2018, the Commission received an application by TELUS Communications Inc., (TELUS) under Tariff Notice (TN) 543, proposing to increase the current rate for its Carrier Access Tariff (CRTC 21462) - Item 205, Payphone Per Call Compensation to $0.5482 as of January 16, 2019.

In order to assist in the analysis of the application, TELUS is to provide a response to the attached request for information (RFIs) by 7 February 2019


Original signed by

Lyne Renaud
Director, Competitor Services & Costing Implementation
Telecommunications Sector
c.c.: Nat Natraj, CRTC, 819-953-5081,

Attachment (1)

Request for Information

  1. Refer to paragraph 4 of TELUS letter dated 30 November 2018 regarding TN 543 - Payphone Per Call Compensation Service and provide:
    1. TELUS’ assessment of demand and cost of the service showing that the decline in demand does not result in a proportional decline in service costs, leading to a cost-per-call that is above the unit cost used to estimate the current tariff rate.
    2. For each of the last 5 years, the number of TELUS payphones, the average call volume per payphone, and maintenance costs (of booths and phone sets).
    3. Comparison of current rate and cost of providing Payphone Per Call Compensation Service.
  2. Refer to paragraph 5 of TELUS letter dated 30 November 2018 regarding TN 543 - Payphone Per Call Compensation Service. Explain with supporting rationale:
    1. Why TELUS considers it reasonable not to have to comply with the filing of a cost study to support the proposed rate increase for the Payphone Per Call Compensation (from $0.2630 to $0.5482).
    2. Why TELUS believes that using a proxy such as Bell Canada’s approved Payphone Per Call Compensation rate would be a more appropriate alternative to the filing of a cost study.
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