ARCHIVED - Telecom Commission Letter Addressed to Simon-Pierre Olivier (Rogers Communications Canada Inc.)

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Ottawa, 25 July 2018

Our reference: 8740-R28-201805178


Mr. Simon-Pierre Olivier
Director, Regulatory Affairs
Rogers Communications Canada Inc.
350 Bloor Street East, 6th Fl
Toronto, Ontario  M4W 0A1

RE: Rogers Communications Canada Inc. Tariff Notice 58 – Proposed Revisions to Access Services Tariff Item 302 – Trunk Side Access

Dear Sir:

On 10 July 2018, the Commission received an application by Rogers Communications Canada Inc. (Rogers) under Tariff Notice 58, proposing revisions to its Access Services Tariff item 302, Trunk Side Access, to introduce item 302.2A - Routing of 800/888 Calls in order to allow routing of 800/888 calls destined for an Interexchange Service Provider’s network. 

Paragraph 28(1)(a) of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure provides that the Commission may request parties to file information or documents where needed.

Rogers is requested to provide comprehensive answers, including rationale and any supporting information, to the attached questions by 8 August 2018.


Original signed by

Michel Murray
Director, Dispute Resolution & Regulatory Implementation
Telecommunications Sector
c.c.: Joseph Cabrera, CRTC, 819-934-6352,

Attach. (1)

Request for Information – Rogers Tariff Notice 58

Interexchange (IX) carriers offer a variety of 800/888 services in which the called party pays for the calls. When a customer dials a call using one of these services, a local exchange carrier (LEC) must route the call to the appropriate serving IX carrier. Calls placed to 800/888 numbers are typically routed through an incumbent local exchange carrier (ILEC), which queries a database to identify and route the call to the IX carrier providing the service.

The Commission has in various decisions approved the fee that LECs must pay the ILEC every time they access the database to identify a particular toll carrier. The LECs recover the cost of paying query charges from each respective toll carrier.

  1. Explain how Rogers proposed tariff item 302.2A - Routing of 800/888 Calls would apply, providing detailed examples of call routing for 800/888 dialed calls, identifying the type of carrier originating the call, and the type of carrier querying the database.
  2. Identify whether Rogers already recovers the costs of paying query charges from each respective toll carrier. If so explain why Rogers considers its tariff proposal necessary. If not, explain why not.
Date modified: