Telecom Commission Letter Addressed to Simon-Pierre Olivier (Fido Solutions Inc.)

Ottawa, 25 July 2018

Our reference: 8740-F21-201805186


Mr. Simon-Pierre Olivier
Director, Regulatory Affairs
Fido Solutions Inc.
800 de La Gauchetiere Street West
Montreal, Quebec H5A 1K3

RE:  Fido Solution Inc. Tariff Notice 27 – Proposed Revisions to Access Services Tariff Item 302 – Trunk Side Access

Dear Sir:

On 10 July 2018, the Commission received an application by Fido Solutions Inc. (Fido) under Tariff Notice 27, proposing revisions to its Access Services Tariff item 302, Trunk Side Access, to introduce item 302.2A - Routing of 800/888 Calls in order to allow routing of 800/888 calls destined for an Interexchange Service Provider’s network. 

Paragraph 28(1)(a) of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure provides that the Commission may request parties to file information or documents where needed.

Fido is requested to provide comprehensive answers, including rationale and any supporting information, to the attached questions by 8 August 2018.


Original signed by

Michel Murray
Director, Dispute Resolution & Regulatory Implementation
Telecommunications Sector
c.c.: Joseph Cabrera, CRTC, 819-934-6352,

Attach. (1)

Request for Information –Fido Tariff Notice 27

Interexchange (IX) carriers offer a variety of 800/888 services in which the called party pays for the calls. When a customer dials a call using one of these services, a local exchange carrier (LEC) must route the call to the appropriate serving IX carrier. Calls placed to 800/888 numbers are typically routed through an incumbent local exchange carrier (ILEC), which queries a database to identify and route the call to the IX carrier providing the service.

The Commission has in various decisions approved the fee that LECs must pay the ILEC every time they access the database to identify a particular toll carrier. The LECs recover the cost of paying query charges from each respective toll carrier.

  1. Explain how Fido’s proposed tariff item 302.2A - Routing of 800/888 Calls would apply, providing detailed examples of call routing for 800/888 dialed calls, identifying the type of carrier originating the call, and the type of carrier querying the database.
  2. Identify whether Fido already recovers the costs of paying query charges from each respective toll carrier. If so explain why Fido considers its tariff proposal necessary. If not, explain why not.
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