Telecom Procedural Letter Addressed to Mr. Philippe Gauvin (Bell Canada)

Ottawa, 22 January 2018

Our reference: 8740-B2-201800144


Mr. Philippe Gauvin
Senior Legal Counsel
Bell Canada
Floor 19, 160 Elgin Street
Ottawa, ON  K2P 2C4

Re: Tariff Notice 7553 – Hosted IP Voice service

Dear Sir:

On 10 January 2018, the Commission received an application by Bell Canada, under Tariff Notice 7553 in which the company proposed changes to CRTC 6716 – Item 7027, Hosted IP Voice service.

Commission staff is continuing its analysis of this application. Consequently, this application, along with any associated subsequent revisions, will not be approved on an interim basis on the 15th calendar day following receipt. However, the Commission intends to dispose of this application, along with any associated subsequent revisions, within 45 business days of receipt of the filing. Paragraph 28(1) (a) of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure provides that the Commission may require parties to file information or documents where needed.

Bell Canada is requested to provide comprehensive answers, including rationale and any supporting information, to the attached question by 30 January 2017.


Original signed by

Michel Murray
Director, Dispute Resolution & Regulatory Implementation
Telecommunications Sector

c.c.: Joanne Baldassi, CRTC, 819-997-3498,

Attach.  (1)

Request for information

In its application, among other things, Bell Canada proposed to i) revise the minimum rates in the rate ranges for three optional features: Auto Attendant, New Telephone Number Assignment to a Hunt Group and Secondary Numbers; ii) provide two Auto Attendants and one Telephone Number Assignment to a Hunt Group per site at no additional charge; and iii) change the current limit on Secondary Numbers from five to ten, subject to the availability of suitable facilities.

Bell Canada submitted that it continued to rely on the previous price floor test for Hosted IP Voice service filed under Tariff Notice 7532, dated 18 April 2017, and attested that the current proposals comply with the Commission’s price floor test requirements.

Given that, as a result of the above proposed changes, there could be a decrease in revenues as well as an increase in costs, provide additional justification to demonstrate that the price floor test would still be met.

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