Telecom Commission Letter Addressed to Distribution

Ottawa, 25 July 2017

Our reference: 1011-NOC2017-0259

BY EMAIL

Distribution

Re: Reconsideration of Telecom Decision 2017-56 regarding final terms and conditions for wholesale mobile wireless roaming service

Dear Madam, Sir:

Pursuant to paragraph 12 of Telecom Notice of Consultation CRTC 2017-259, attached are requests for information in that proceeding. The parties identified in the distribution list are to file responses to the questions set out in the attachment by 8 September 2017. These submissions must be received, not merely sent, by that date.

As set out in section 39 of the Telecommunications Act and in Broadcasting and Telecom Information Bulletin CRTC 2010-961, Procedures for filing confidential information and requesting its disclosure in Commission proceedings, persons may designate certain information as confidential. A person designating information as confidential must provide a detailed explanation on why the designated information is confidential and why its disclosure would not be in the public interest, including why the specific direct harm that would be likely to result from the disclosure would outweigh the public interest in disclosure. Furthermore, a person designating information as confidential must either file an abridged version of the document omitting only the information designated as confidential or provide reasons why an abridged version cannot be filed.

Sincerely,

Original signed by

Philippe Kent
Director, Competition and Emergency Service Policy
Telecommunications Sector
c.c.:  Adam Mills, CRTC, adam.mills@crtc.gc.ca
Jeremy Lendvay, CRTC, jeremy.lendvay@crtc.gc.ca

Distribution List

Bell Mobility Inc. - bell.regulatory@bell.ca
Bragg Communications Inc. (Eastlink) – regulatory.matters@corp.eastlink.ca
Freedom Mobile – bjones@freedommobile.ca
Ice Wireless Inc. – regulatory@icewireless.ca
Rogers Communications Canada Inc. – rwi_gr@rci.rogers.com
Saskatchewan Telecommunications – document.control@sasktel.com
TELUS Communications Company – regulatory.affairs@telus.com
Videotron G.P. – regaffairs@quebecor.com

Requests for information

To Bell Mobility, Eastlink, Freedom Mobile, Ice Wireless, Rogers, SaskTel, TELUS and Videotron

  1. Over the past two years, have you been approached by a potential mobile virtual network operator (MVNO) that has requested access to your wireless network? If so, identify the entity and the timing when each of these discussions took place. In addition and for each entity, indicate whether you accepted or rejected the potential MVNO’s proposals including the rationale behind your decision.
  2. Provide a list of the MVNOs that are currently using your network to provide mobile wireless services to their end-users. Provide a copy of all agreements between your company and each MVNO that uses your network.
  3. To the best of your knowledge, are there any alternative wireless service providersFootnote1 (similar to Sugar Mobile) currently operating in the Canadian market? If so, identify them and indicate where they are offering service.
  4. With respect to investment in your company’s mobile wireless network, provide the following:
    1. For each of the years 2011 to 2016, a breakdown of the total capital expenditures attributed to your mobile wireless networks, including, for example, spectrum, cell sites, backhaul, and switching. Provide a breakdown by province.
    2. For each of the next five years (i.e. 2017 to 2022), a breakdown of the total capital expenditures forecast for your mobile wireless network, including, for example, spectrum, cell sites, backhaul, and switching. Provide a breakdown by province.
  5. For each of the years 2011 to 2016 as well as forecasts for each of the years 2017 and 2018 (including all assumptions) provide your company’s total mobile wireless operating revenues and total mobile wireless operating expenses, broken out by major category. Include separate totals for any flanker brandsFootnote2 your company operates.
  6. For each of the years 2011 to 2016 as well as forecasts for each of the years 2017 and 2018 (including all assumptions), provide your company’s average revenue per user (ARPU) for mobile wireless services (excluding flanker brands). Include separate ARPU amounts for any flanker brands your company operates.
  7. Provide any research/studies in your possession that were completed in the past 2 years that are relevant to this proceeding (e.g. studies that examine the impact of alternate wireless service providers on investment in the wireless market, studies examining the overall competitiveness of the Canadian mobile wireless market, etc.).
  8. Provide any analysis or studies that consider the impact that alternate wireless service providers have had on competition or pricing in the US or other countries where they operate.
  9. Provide an overview of your company’s strategy with respect to retail mobile wireless service plans for low-income and middle-income individuals and households.
  10. For each of the past three years, provide a list of your company’s three lowest-priced prepaid mobile wireless plans (that include data). Provide a separate list for any flanker brands your company operates. For each plan, provide:  (1) price; (2) price per GB; (3) voice, text and data allotments, and (4) number of subscribers to the plan.
  11. For each of the past three years, provide a list of your company’s three lowest-priced postpaid mobile wireless plans (that include data). Provide a separate list for any flanker brands your company operates. For each plan, provide:  (1) price; (2) price per GB; (3) voice, text and data allotments, and (4) number of subscribers to the plan.
  12. For each of the years 2017-2018, provide a forecast of your total subscribers to prepaid mobile wireless service.
  13. Does your company have any plans or programs to assist low income individuals or households in obtaining mobile wireless services? If so, provide the details.
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