ARCHIVED - Telecom Procedural Letter Addressed to Nathalie Dorval (Cogeco Communications)

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Ottawa, 7 July 2017

Our reference: 2017-0495-8 8638-C6-201704958


Mme Nathalie Dorval
Vice-President, Regulatory Affairs and Copyright
Cogeco Communications
5, Place Ville Marie, Office 1700
Montréal (Québec) H3B 0B3

Re:  Cogeco Part 1 Application, Temporary modification of certain deadlines set out in Telecom Regulatory Policy CRTC 2016-496– Request for Information

Dear Ms Dorval:

Cogeco Communications, in the name of its subsidiary company, Cogeco Connexion (Cogeco) filed an application on 13 June 2017 asking to “defer the coming into force of certain regulatory requirements arising from the implementation of Telecom Regulatory Policy CRTC 2016-496 – Modern telecommunications services – the path forward for Canada’s digital economy (the BTS decision)”.

Commission staff is seeking for clarification concerning the following:

  1. In its application, Cogeco noted that because of its Structuring Project, it will be impossible for it to comply with certain requirements set out in the BTS decision. What measures could be taken in order to offer an interim solution that would allow Cogeco customers to access the information referenced in paragraph 239 of the BTS decision?
  2. Please explain what caused the delay of the Structuring Project such that it is necessary to extend the compliance date to 31 March 2018?
  3. Since the delay incurred will affect clients subscribing to Cogeco’s Internet service, how many customers will be directly affected?

Please provide the information mentioned above no later than 20 July 2017.

Further, to ensure that all parties can address all relevant information that is thus added to the public file of this proceeding, the deadline for the submission of final replies will be extended to 2 August 2017.

If you have any questions with regards to this letter, please contact Meghan Zwiers at


Nanao Kachi
Director, Social and Consumer Policy
Consumer Affairs and Strategic Policy 

c.c.: Meghan Zwiers

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