Telecom Commission Letter Addressed to Distribution List
Ottawa, 24 March 2017
Our reference: 1011-NOC2017-0033
To: Distribution List
Subject: Telecom Notice of Consultation CRTC 2017-33, Review of the regulatory framework for text-based message relay services (MRS Review) - Request for disclosure of information
This letter addresses requests made by Bell Canada by letter dated 28 February 2017 for the Commission to release the following aggregated information concerning the delivery of traditional message relay services (MRS) in Canada:
- annual aggregated call volumes from 2014 to 2016 across all telecommunications service providers (TSPs) for each traditional Teletypewriter (TTY) calling and Internet Protocol (IP) relay; and
- annual aggregated expenditures for the years 2008-2016 across all TSPs for each traditional TTY calling and IP relay.
Bell Canada also requested an extension to the 3 April 2017 filing deadline for interventions in order to allow interested parties to have at least two weeks to review the data.
In a letter dated 6 March 2017, the Commission responded by inviting parties to file comments regarding Bell Canada’s requests. The Commission subsequently received comments from Cogeco, Québecor Média, and Rogers, each of whom supports the requests made by Bell Canada.
Commission staff is of the view that granting the request to release the information noted above would be in the public interest. The aggregate information would not reveal specific confidential data about any one TSP and Commission staff notes that no TSP opposed Bell Canada’s request. Commission staff considers that no direct harm would result from its release, and no party to the proceeding would be prejudiced. Releasing the data would allow parties to provide more fulsome interventions, thereby contributing to a more complete record on the delivery of MRS services in this proceeding.
As such, on 27 March 2017, Commission staff intends to release the aggregate information requested above. With respect to Bell Canada’s request for an extension to the deadline to file interventions, given that the aggregate data is very high-level and a relatively small amount of data is being released, it is the view of Commission staff that there is insufficient rationale to extend the deadline. Therefore, the 3 April 2017 filing deadline for interventions is maintained.
If you have any questions with regards to this letter, please contact Bradley Gaudet at email@example.com.
Director, Social and Consumer Policy
Consumer Affairs and Strategic Policy
- Bell Aliant Regional Communications, LP firstname.lastname@example.org
- Bell Canada email@example.com
- Bragg Communications Inc. (Eastlink) firstname.lastname@example.org
- Cogeco email@example.com
- Freedom Mobile Inc. firstname.lastname@example.org
- MTS Inc. email@example.com
- Northwestel Inc. firstname.lastname@example.org
- Rogers Communications Inc. email@example.com; firstname.lastname@example.org;
- Saskatchewan Telecommunications email@example.com
- Shaw Telecom Inc. Regulatory@sjrb.ca
- TBayTel firstname.lastname@example.org
- Télébec Limited Partnership email@example.com
- TELUS Communications Company firstname.lastname@example.org
- Vidéotron email@example.com
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