Telecom Commission Letter Addressed to Distribution List

Ottawa, 6 March 2017

Our reference: 1011-NOC2017-0033


To: Distribution List

Subject:  Telecom Notice of Consultation CRTC 2017-33, Review of the regulatory framework for text-based message relay services (MRS Review)  - Request for disclosure of information

Dear Sir/Madam:

This letter addresses requests made by Bell Canada by letter dated 28 February 2017 for disclosure of certain aggregated information concerning the delivery of traditional Teletypewriter (TTY) relay and Internet Protocol (IP) relay service in Canada. In particular, Bell Canada is asking that the Commission release the following aggregated information:

Commission staff notes that, in replies to requests for information in 2012, 2013, and 2015, various parties to whom this letter is addressed provided the Commission such information in disaggregated format and designated such information as confidential. In addition, as part of the MRS Review procedure, Commission staff have issued requests to these parties to provide call volume and expenditure information for 2015 and 2016 by 6 March 2017. 

Bell has requested the Commission make the information available in an aggregated manner as it would not prejudice any party to this proceeding.  Further Bell believes that it should be made available as soon as practicable, to allow parties to consider this data in preparing their interventions to the MRS Review which are due by 3 April 2017.

Accordingly, the following process is set out with respect to Bell Canada’s request for disclosure of information:

If you have any questions with regards to this letter, please contact Bradley Gaudet at

Yours sincerely,


Nanao Kachi
Director, Social and Consumer Policy
Consumer Affairs and Strategic Policy


Distribution List

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