ARCHIVED - Telecom Commission Letter adressed to Distribution List

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Our reference: 1011-NOC-2016-0293

Ottawa, 1 March 2017


To: Distribution List

Re: Wireless Code Review – Additional process: Supplementary Final Reply

Dear Sir or Madam:

This letter establishes additional procedure in the Review of the Wireless Code proceeding.Footnote 1 As described below, parties will have the opportunity to file a supplementary final reply addressing specific additional information that has been recently added to the record of the proceeding as set out in this letter.

Disclosure of information designated as confidential

In a letter dated 24 February 2017Footnote 2 Commission staff stated that certain additional information, which had been designated as confidential by parties to the proceeding in response to undertakings, was to be disclosed on the public record of the proceeding.

As a result, the following information has now been disclosed:

In addition, Commission staff stated that certain additional information would be disclosed on the public record in the aggregate. The following information is provided in Attachment 1, calculated by Commission staff as described in the letters of 24 and 27 February 2017:

Commission staff notes that not every WSP that participated in the proceeding and that filed responses to undertakings has filed information for each category and year set out in the Table below. Accordingly, it cannot be assumed that any particular WSP has contributed information to the table for a specific year under a specific category, though the specific years and categories for which particular WSPs filed information has generally been disclosed in the abridged versions of their responses to undertakings.

Additional information filed on the record

“It is Freedom’s view that it would be in consumers’ interests to eliminate unlocking fees and for all phones to be sold unlocked within six months of the Commission’s decision in this consultation.  In addition to the direct consumer benefits, unlocking fees essentially trap customers in their existing plans, stifle competition, and have a dampening effect on the dynamism of the wireless market, and the Commission should address these issues in the Wireless Code.” [emphasis added]

All of the information referred to above is now available on the public record of the proceeding and publicly accessible through the Commission’s website.

Parties may file a supplementary final reply responding only to this additional information, by no later than 6 March 2017 at 8 p.m., Ottawa time. At the present time, Commission staff does not anticipate any further process in relation to this proceeding.



Nanao Kachi
Director, Social and Consumer Policy
Consumer Affairs and Strategic Policy


c. c.:  CRTC: Meghan Wawryk,;
          Guillaume Leclerc,;
          Megan Maloney,;
          Adam Balkovec,   

Distribution List:

Wireless Service Providers

Consumer Groups

Other Parties

Attachment 1

Category Aggregated Totals(Approximate)
2014 2015 2016
Number of devices unlocked by WSPs 734,595 922,931 943,363
Revenues from unlocking $21,571,814 $28,490,569 $37,738,759
Number of devices returned during the trial period 156,070 238,456 218,675
Date modified: