ARCHIVED - Telecom Procedural Letter adressed to Distribution List

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Ottawa, 23 February 2017

Our reference: 1011-NOC2017-0049


Distribution list

Re: Procedural Letter - Request for information related to Review of the competitor quality of service regime, Telecom Notice of Consultation 2017-49

Dear Madam/Sir:

Today, the Commission published Telecom Notice of Consultation 2017-49, calling for comments for its review of the competitor quality of service regime.

In order to assist the Commission with its consideration of the issues set out in the Notice of Consultation, Commission staff is requesting information from the large incumbent local exchange carriers (ILECs) – that is, Bell Canada (including for the former Bell Aliant Regional Communications, Limited Partnership), MTS Inc., Saskatchewan Telecommunications, TELUS Communications Company (TCC), Télébec, Limited Partnership, and Northwestel Inc.; the large cable carriers (Bragg Communications Incorporated, operating as Eastlink, Cogeco Communications Inc., Rogers Communications Canada Inc. [RCCI], Shaw Cablesystems G.P., and Videotron G.P.); and the incumbent wireless carriers (Bell Mobility Inc., RCCI, and TCC). Responses to the request for information in the attached Appendix must be filed via My CRTC Account by 27 March 2017.Footnote 1

Responses to the request for information are to be served on parties to the proceeding and provided in a single document to facilitate accessibility and administrative processing. 

As set out in section 39 of the Telecommunications Act and in Procedures for filing confidential information and requesting its disclosure in Commission proceedings, Broadcasting and Telecom Information Bulletin 2010-961, as amended by Broadcasting and Telecom Information Bulletin 2010-961-1, persons may designate certain information as confidential. A person designating information as confidential must provide a detailed explanation on why the designated information is confidential and why its disclosure would not be in the public interest, including why the specific direct harm that would be likely to result from the disclosure would outweigh the public interest in disclosure. Furthermore, a person designating information as confidential must either file an abridged version of the document, omitting only the information designated as confidential, or provide reasons why an abridged version cannot be filed.


Original signed by

Kay Saicheua
Director, Competition and Emergency Services Policy
Telecommunications Sector

c.c.      Eric Macfarlane, CRTC, 819-997-4389,
Laurie Ventura, CRTC, 819-997-4589,

Distribution list

Request for information

  1. For all companies on the distribution list – that is, the large ILECs, the large cable carriers, and the incumbent wireless carriers:

    Provide the following information regarding your company’s wholesale service volumes and revenues, by service and customer:

    1. historical information by year for the past three years, and
    2. forecasts by year for the next three years.
  2. For the large ILECs only, excluding Northwestel:

    Provide the total amount of rebates your company paid per year for each of the past five years, broken down by indicator and rebate recipient.

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