Telecom Commission Letter Addressed to Philippe Gauvin (Bell Canada)

Ottawa, 30 November 2016

Our references: 8663-C12-201015470


Philippe Gauvin
Senior Legal Counsel
Bell Canada
Floor 19
160 Elgin Street
Ottawa, Ontario K2P 2C4

RE: Bell Aliant – Obligations of local VoIP service providers with respect to 9-1-1 emergency service

Dear Mr. Gauvin:

On 18 November 2016, Bell Aliant, a division of Bell Canada, filed information related to its local VoIP 9-1-1 emergency service in relation to a nomadic VoIP service marketed as Unified Communications service.

This is to advise you that based on the information provided by Bell Aliant including the name of its 9-1-1 service provider, Commission staff is satisfied that Bell Aliant meets its obligations for providing VoIP 9-1-1 service in relation to this service. Commission staff also considers that the proposed customer notification texts submitted by the company for review by the Commission are in compliance with the directives in Telecom Decision 2005-21Footnote 1 and Telecom Decision 2005-61Footnote 2. Finally, as of the date of this letter, Commission staff notes that Bell Canadahas a Basic International Telecommunications Service (BITS) licence and is appropriately registered with the Commission.

Finally, the company is responsible for keeping current with regulations concerning the provision of 9-1-1 service.  These regulations can be found on the Commission’s website at

Original signed by

Michel Murray
Director, Dispute Resolution & Regulatory Implementation
Telecommunications Sector

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