Telecom Commission Letter Addressed to Stephen Beckett (Ministry of Community Safety and Correctional Services)

Ottawa, 22 July 2016

Our reference: 1011-NOC2016-0116

BY EMAIL

Stephen Beckett
Assistant Deputy Minister, Public Safety Division
Ministry of Community Safety and Correctional Services
Province of Ontario
stephen.beckett@ontario.ca

RE: Establishment of a regulatory framework for next-generation 9-1-1 in Canada, Telecom Notice of Consultation 2016-116 – Requests for information

Dear Mr. Beckett,

Pursuant to the procedure set out in Establishment of a regulatory framework for next-generation 9-1-1 in Canada, Telecom Notice of Consultation 2016-116, 29 March 2016, attached are requests for information addressed to the Ministry of Community Safety and Correctional Services.

Responses to these requests for information are to be filed with the Commission by 23 August 2016.

Sincerely,

Original signed by Kim Wardle for/

Sheehan Carter
A/Director, Competition and Emergency Services Policy
Telecommunications Sector

c.c.    Renée Doiron, CRTC, 819-997-2755, Renee.Doiron@crtc.gc.ca
James Ndirangu, CRTC, 819-997-3670, James.Ndirangu@crtc.gc.ca

Attach. (1)


Attachment 1

  1. In paragraph 73 of the Ontario Provincial Police’s intervention, the OPP submitted that the most challenging region to roll out NG9-1-1 will be in Ontario, given the number of primary PSAPs and secondary PSAPs with no funding or legislation. Also refer to page 28, A7. D. of Bell Canada’s intervention, in which the company submitted that “the largest province with the most 9-1-1 calls and greatest number of PSAPs, Ontario, does not have any provincial 9-1-1 coordination aside from various secondary PSAP sub-groups.” In light of these comments, provide your view on the challenges that your province faces and what plans, if any, your province has regarding the provision of provincial NG9-1-1 governance, coordination, and funding.
  2. Leveraging lessons learned during the recent rollout of Text with 9-1-1 for Canadians who are Deaf, hard of hearing, or have a communication disability, should the rollout of NG9-1-1 services be coordinated and rolled out at the regional, provincial, or individual PSAP level? Explain the benefits, challenges, and risk mitigation strategies associated with your proposal.
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