ARCHIVED - Telecom Commission Letter Addressed to Mr. W.N. (Bill) Beckman (Saskatchewan Telecommunications)

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Ottawa, 15 June 2016

Our reference:  8740-S22-201604249


Mr. W.N. (Bill) Beckman
Senior Director - Regulatory Affairs
Saskatchewan Telecommunications (SaskTel)
2121 Saskatchewan Drive, 12th Floor
Regina, SK  S4P 3Y2

RE:  Tariff Notice 326 – SaskTel Centrex IP Service

Dear Sir:

On 2 May 2016, the Commission received an application by Saskatchewan Telecommunications (SaskTel), under Tariff Notice 326 (TN 326), in which the company proposed to de-standardize General Tariff items related to SaskTel Centrex IP Service.  The company also proposed to amend General Tariff items related to Centrex Service II, to reflect changes required as a function of the de-standardization of the Centrex IP Service.

Paragraph 28(1)(a) of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure provides that the Commission may request parties to file information or documents where needed.

SaskTel is requested to provide comprehensive answers, including rationale and any supporting information, to the attached questions by 29 June 2016.


Original signed by

Michel Murray
Director, Dispute Resolution and Regulatory Implementation
Telecommunications sector
c.c: Rudy Rab, CRTC, 819-994-3416,

Attach. (1)

Request for information

  1. Explain how the Monthly Customer, 3 Year Customer, 5 Year Master Services Agreement (MSA) Customer, and Handset rates for the IBC Standard Package quoted in the table in paragraph 11 of the rationale document were calculated, given that the IBC Standard Package has minimum and maximum rate ranges.
  2. Confirm whether resellers of the SaskTel Centrex IP service were notified of the proposed de-standardization.
  3. Confirm whether customer concerns regarding the de-standardization of Centrex IP have been received by SaskTel; if yes, describe in what form (i.e., telephone or written), and provide copies of written comments received and/or summaries of telephone conversations conducted.
  4. Confirm the dates that the initial and the revised notification letters were sent to affected customers.
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