ARCHIVED - Telecom Commission Letter Addressed to Distribution List

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Ottawa, 18 May 2016

Our reference:  1011-NOC2016-0192



Re:  Examination of differential practices related to Internet data plans, Telecom Notice of Consultation CRTC 2016-192, 17 May 2016 – Requests for Information

Dear Madam, Sir:
Pursuant to paragraph 37 of Telecom Notice of Consultation CRTC 2016-192, attached are requests for information from the Commission. The parties identified in the distribution list are to file responses to the questions set out in the attachment by 17 June 2016. Other parties not specifically directed to respond to these interrogatories are invited to do so. These submissions must be received, not merely sent, by that date.


Original signed by

Suneil Kanjeekal
A/Senior Manager
Strategic Planning & Research
Telecommunications Sector

c.c.:  Suneil Kanjeekal, CRTC, (613) 668-6561,
Josiane Lord, CRTC, (819) 576-2568,
Eric Macfarlane, CRTC (819) 997-4389,

Distribution List


  1. Describe in detail all promotions or other service offerings that you provide, or intend to provide in the next 2 years, that exempt or discount data usage charges on your Internet data plans over your wireline or wireless (mobile, fixed wireless access and satellite) networks.
    • In each instance, clearly set out the details on the nature of the application that is exempt or discounted from data usage charges, the availability date, price, conditions, customer eligibility criteria, number of subscribers, restrictions on use, and average data usage (in GB and as a percentage of user’s data consumption per month).
    • In each instance, describe the technology(ies) that facilitate your ability to differentiate the data and apply differential pricing on your data plans. If applicable, also indicate from which vendor(s) you source such technology.
  2. Describe any promotions or other service offerings you are aware of in jurisdictions outside of Canada that are being offered by Internet Service Providers (ISPs)Footnote 1 that exempt or discount data usage charges on their internet data plans over their wireline or wireless (mobile, fixed wireless access and satellite) networks.


Footnote 1

For the purposes of this proceeding Internet Service Providers (ISPs) are defined as service providers offering retail internet access services over wireline or wireless networks including the commercial mobile networks operated by Wireless Carriers.

Return to footnote 1

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