ARCHIVED - Telecom Commission letter addressed to Distribution list
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Ottawa, 19 April 2016
Our reference: 8663-C12-201503186
BY EMAIL
Distribution list
Re: Review of basic telecommunications services, Telecom Notice of Consultation 2015-134Footnote 1 – Request for information to Internet service providers
As part of the above-noted proceeding, the Commission is examining the question of monthly data allowances (data caps) offered by Internet service providers in their Internet service offerings as well as the actual monthly data usage by customers. Pursuant to section 37 of the Telecommunications Act (the Act), the Commission may require that persons provide it with information necessary for the administration of the Act.
Attached is a request for information for which a response is required by 5 May 2016. The response must be received, not merely sent, by that date.
Sincerely,
Original signed by
John Macri
Director, Policy Framework
Telecommunications Sector
c.c.: Christine Bailey, CRTC, (819) 997-4557, christine.bailey@crtc.gc.ca
Sarah O’Brien, CRTC, (819) 635-3217, sarah.obrien@crtc.gc.ca
Attach. (1)
Distribution List
9315-1884 Québec inc. (formerly Courcelles and Lambton) jpatry@telcourcelles.qc.ca infotel@sogetel.net
Bell Canada,Footnote 2bell.regulatory@bell.ca
Bragg Communications Incorporated (EastLink), regulatory.matters@corp.eastlink.ca
Brooke Telecom Co-operative Ltd, jim@brooketel.ca
Bruce Telecom, regulatory@brucetelecom.com
CityWest Telephone Corporation, heather.bishop@cwct.ca
Cochrane Telecom Services, Louise.robichaud@cochranetel.ca
Cogeco Cable Canada LP, telecom.regulatory@cogeco.com
CoopTel, pallard@cooptel.coop
DMTS, reglementa@telebec.com
Execulink Telecom Inc., jonathan.scott@execulink.com
Groupe Maskatel LP, claporte@maskatel.qc.ca
Gosfield North Communication Co-operative Limited, regulatory@gosfieldtel.ca
Hay Communications Co-operative Limited, a.schneider@hay.net
Huron Telecommunications Co-operative Limited, regulatory@hurontel.on.ca
La Compagnie de téléphone de St-Victor, telvic@telvic.net
La Compagnie de téléphone Upton inc., j-fmathieu@telupton.qc.ca
Lansdowne Rural Telephone Company Ltd, wagrier@1000island.net
Mornington Communications Co-operative Limited, rbanks@mornington.ca
MTS Inc., iworkstation@mtsallstream.com
Nexicom Telecommunications Inc., pdowns@nexicomgroup.net
Nexicom Telephones Inc., pdowns@nexicomgroup.net
North Frontenac Telephone Corporation Ltd, Fmantell6229@rogers.com
NRTC Communications, steve@wtccommunications.ca
Quadro Communications Co-operative Inc., barry.stone@quadro.net
Québecor Média inc., regaffairs@quebecor.com
Rogers Communications Partnership, rwi_gr@rci.rogers.com
Roxborough Telephone Company Limited, timbeach@ontarioeast.net
Saskatchewan Telecommunications, document.control@sasktel.sk.ca
Shaw Cablesystems G.P., regulatory@sjrb.ca
Sogetel inc., sophie.houde@sogetel.com
SSi Micro Ltd, regulatory@ssimicro.com
TBayTel, rob.olenick@tbaytel.com
TekSavvy Solutions Inc., regulatory@teksavvy.com
Téléphone de St-Éphrem inc., telstep@telstep.net
Téléphone Milot Inc., paul.frappier@sogetel.com
TELUS Communications Company, regulatory.affairs@telus.com
Tuckersmith Communications Co-operative Limited, regulatory@tccmail.ca
Wightman Telecom Ltd, kgugan@wightman.ca
WTC Communications, carlo.dondero@wtccommunications.ca
Xplornet Communications Inc., cj.prudham@corp.xplornet.com
Requests for information
- For each of the company’s currently advertised retail residential and business broadband Internet service plans (for each service delivery technology, excluding mobile wireless), provide the following information:
- General information on the package, including download and upload speeds, data allowance, monthly retail price and number of subscribers; and
- Average monthly data consumption (upstream, downstream and combined) by subscribers to these specific packages.
The data should be based on the fourth quarter of 2015 (i.e. October, November and December). If service packages have different data allowance options, include information for each of these options. If services are provided in different regions using different parameters (e.g. price and/or data allowance), provide information for each region-specific service. For clarity, provide the information in a table using the format suggested on the following page (sample information is inserted for illustrative purposes).
| Package Name | Download Speed (in Mbps) | Upload Speed (in Mbps) | Monthly Data Allowance (in GB) | Monthly Retail Package Price ($) | Number of Subscribers (as of 31 December) | Average Monthly Downstream Data Consumed (in GB) | Average Monthly Upstream Data Consumed (in GB) | Average Monthly Combined Data Consumed (in GB) |
|---|---|---|---|---|---|---|---|---|
| ISP Res Super 20 | 20 | 10 | 100 | 55 | 12 345 | 76 | 12 | 88 |
| ISP Res Super 20 | 20 | 10 | 300 | 65 | 56 789 | 145 | 27 | 172 |
| ISP Res Super 20 | 20 | 10 | Unlimited | 85 | 23 456 | 347 | 57 | 404 |
| ISP Bus 40 | 40 | 20 | 500 | 100 | 10 890 | 230 | 100 | 330 |
Footnotes
- Footnote 1
-
Review of basic telecommunications services, Telecom Notice of Consultation CRTC 2015-134, 9 April 2015, as amended by Telecom Notice of Consultation CRTC 2015-134-1, 3 June 2015; Telecom Notice of Consultation CRTC 2015-134-2, 22 December 2015; Telecom Notice of Consultation CRTC 2015-134-3, 14 January 2016; and Telecom Notice of Consultation 2015-134-4, 9 March 2016.
- Footnote 2
-
Bell Canada, on its own behalf, and on behalf of its affiliates Bell Aliant Regional Communications, Limited Partnership (which effective 1 July 2015 was wound-up into Bell Canada, and is now operated as a division of Bell Canada), Bell Mobility Inc., Câblevision du Nord du Québec inc. (CVQ), DMTS, KMTS, NorthernTel, Limited Partnership, Northwestel Inc., Ontera and Télébec, Société en commandite.
- Date modified: