ARCHIVED - Telecom Commission Letter Addressed to Stephen Schmidt (TELUS Communications)
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Ottawa, 29 January 2016
Our reference: 8638-C12-200314641
BY EMAIL
Stephen Schmidt,
Vice President
Telecom Policy and Regulatory Affairs
TELUS Communications
regulatory.affairs@telus.com
Re: Obligations of wireless service providers with respect to customer notification of 9-1-1 service availability, characteristics and limitations
As documented in the Commission letter with subject: Obligations of wireless service providers with respect to customer notification of 9-1-1 service availability, characteristics and limitations, dated 28 July 2015, wireless service providers (WSPs) were required to file with the Commission certain details of customer notifications regarding the availability, characteristics and limitations of the wireless emergency service they offer no later than 4 September 2015.
Commission staff has reviewed the responses provided and notes that the following companies appear to be acting in accordance with their obligations to provide customer notification of 9-1-1 service availability:
- TELUS Communications Company
- Public Mobile Inc.
- Koodo Mobile
- PC Mobile
This conclusion is based on the information provided, and each company is reminded that it is its responsibility to ensure that it is compliant with these obligations at all times.
Thank you for your attention to this matter and please note that a copy of this letter and all subsequent correspondence will be placed on the public record of the above-noted file. If you have any questions with regards to this letter, please contact me at (819) 635-7485 or joel.mcgrath@crtc.gc.ca
Yours sincerely,
Original signed by
Joel McGrath
Senior Analyst, Competition and Emergency Service Policy
Telecommunications Sector
c.c.: Kurt Eby, CWTA, Director, Regulatory Affairs and Government Relations, keby@cwta.ca
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