ARCHIVED - Telecom Commission Letter addressed to Natalie MacDonald (Eastlink)
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Ottawa, 2 October 2015
Our reference: 8661-C182-201508417
Ms. Natalie MacDonald
Vice President, Regulatory Matters
8th Floor, 6080 Young Street
Halifax, Nova Scotia B3K 5M3
Re: Part 1 Application by CNOC - Request for relief with regard to the pricing and availability of Eastlink’s cable retail Internet access services for resale by ISPs
On 7 August 2015, the Commission received the above-noted application from the Canadian Network Operator’s Consortium (CNOC), on behalf of its member, City Wide Communications Inc., in which CNOC requested relief with regard to the pricing and availability of the cable retail Internet access services (retail IS) provided by Bragg Communications Incorporated, operating as Eastlink (Eastlink) for resale by Internet service providers (ISPs).
On 21 September 2015, the record for CNOC’s above-noted application closed when CNOC filed its reply comments.
On 15 September 2015, Eastlink’s filed Tariff Notice 35, in which Eastlink proposed to introduce Third-party Internet access service (TPIA) in Nova Scotia and Prince Edward Island.
Paragraph 28(1)(a) of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure provides that the Commission may request parties to file information or documents where needed.
Eastlink is requested to provide comprehensive answers, including any supporting information, to the attached interrogatories.
As set out in Procedures for filing confidential information and requesting its disclosure in Commission proceedings Broadcasting and Telecom Information Bulletin 2010-961, 23 December 2010, parties may designate certain information as confidential. Should any information be designated as confidential, parties must provide an abridged version of the document involved, accompanied by a note explaining how the information removed is confidential.
Eastlink’s responses to these interrogatories are to be filed with the Commission, and served on CNOC, by 9 October 2015. CNOC may file written comments with the Commission solely in relation to Eastlink’s responses to these interrogatories, serving a copy on Eastlink, by 19 October 2015.
Original signed by Robert Martin for
Director, Dispute Resolution and Regulatory Implementation
c.c.: Mr. William Sandiford, CNOC, firstname.lastname@example.org
Kevin Pickell, CRTC, 819-997-4580, email@example.com
1. Provide the names of each Internet service provider (ISP) that Eastlink provides retail Internet access service (retail IS) to in each of the provinces of New Brunswick, Newfoundland and Labrador, Nova Scotia, and Prince Edward Island.
2. Commission staff is in the process of reviewing Eastlink’s Tariff Notice 35, proposing to introduce Third-party Internet access service (TPIA) in Nova Scotia and Prince Edward Island. Provide an estimate, and supporting rationale, of how long it would be, in the event that the Commission approves Eastlink’s tariff, until ISPs in Nova Scotia and Prince Edward Island will be able to begin provisioning Internet service to their customers using Eastlink’s TPIA service, from the date of such an approval.
3. In paragraph 5(c) of its 9 September 2015 reply to CNOC’s part 1 application, Eastlink states that it intends to file a tariff update that will include POIs for the provision of TPIA service in New Brunswick and Newfoundland.
(a) When does Eastlink expect that it will file its proposed tariff to provide TPIA service in New Brunswick and Newfoundland?
(b) Provide an estimate, and supporting rationale, of how long it would be from the date that such a tariff update may be approved by the Commission until ISPs in New Brunswick and Newfoundland will be able to begin provisioning Internet service to their customers using Eastlink’s TPIA service, from the date of such an approval.
4. Are there any existing retail IS customers (as identified in interrogatory 1) that will not have access to Eastlink’s TPIA service? If yes, where are those customers located?
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