ARCHIVED - Telecom Procedural Letter Addressed to Louise Bégin (Sogetel Inc.)

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Ottawa, 7 April 2015

Our reference: 8740-S4-201502526


Ms. Louise Bégin
Legal Counsel
Sogetel Inc.
111 12-Novembre Street
Nicolet, Quebec J3T 1S3

RE: Tariff Notice 171 – 9-1-1 Public Emergency Reporting Service

Dear Madam,

On 12 March 2015, the Commission received an application by Sogetel Inc. (Sogetel) under cover of Tariff Notice 171 (TN 171), in which Sogetel proposed to amend section 2.14 of its General Tariff in order to comply with its obligations as a provider of local voice over Internet Protocol (VoIP) services with respect to 9-1-1 emergency service in its ILEC territory. Sogetel’s application was in response to a letter from the Commission ( published on 19 November 2013. The company indicated that its application qualified as a Group B retail filing.

Commission staff notes that the Commission’s letter concerns the obligation to inform customers of any limitations in their provision of nomadic VoIP 9-1-1 emergency service and to make that information available through marketing material used for television, radio and printed media; terms and conditions of service; online material; customer service representatives; starter kits; warning stickers affixed to telephone sets; and billing inserts./p>

Commission staff considers that the above-mentioned Letter of 19 November does not mention submitting a tariff notice. Commission staff also notes that Sogetel’s General Tariff includes the current rates and conditions for regulated services. Since nomadic VoIP service is not regulated by the CRTC, as set out in Decision 2011-619, it is not appropriate to file a tariff notice for this type of service.

For this reason, Commission staff considers that Sogetel’s application is unnecessary and will close this file.


Original signed by

Michel Murray
Director, Dispute Resolution and Regulatory Implementation
Telecommunications Sector
c.c: Jean-François Roof, CRTC, 819-639-2537,

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