ARCHIVED - Telecom Commission Letter Addressed to Louise Bégin (Sogetel Inc.)

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Ottawa, 10 March 2015

Our reference: 8740-S4-201501974


Ms. Louise Bégin
Legal Counsel
Sogetel Inc.
111 12-Novembre Street
Nicolet, Quebec J3T 1S3

Re: Tariff Notice 170 - 9-1-1 Emergency Response Service

Dear Madam:

On February 24, 2015, the Commission received an application by Sogetel Inc. (Sogetel) under cover of Tariff Notice 170 (TN 170), in which the company proposed an amendment to item 503 of Part E of its CLEC General Tariff, to comply with the obligations for local Voice over Internet Protocol (VoIP) service providers with respect to 9-1-1 emergency service as a CLEC. The application filed by Sogetel was in response to a Commission letter (, issued on November 19, 2013. The company indicated that its application qualified as a Group B tariff filing – CLEC tariff filing.

Commission staff notes that the Commission letter addresses the obligation to notify customers of any limitations with respect to non-fixed VoIP 9-1-1 emergency service; this information is to be made available through marketing material used for television, radio and printed media, the terms and conditions of service, on-line material, customer service representatives, starter kits, warning stickers affixed to telephone sets and billing inserts.

Commission staff considers that the letter of November 19 does not require the filing of a tariff notice. Commission staff also notes that Sogetel’s CLEC General Tariff sets out the rates and conditions in effect for interconnection agreements for service providers and telecommunication facilities, and that these services do not apply to local VoIP service customers.

For this reason, Commission staff considers that Sogetel’s application is unnecessary, and will close this file.


Original signed by

Michel Murray
Director, Dispute Resolution and Regulatory Implementation
Telecommunications sector

c.c. Jean-François Roof, CRTC, 819-639-2537,

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