ARCHIVED - Telecom Commission Letter Addressed to Various Parties Interested in the Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC)’s applications regarding Bell’s use of customer information, CRTC file #8665-P8-201400762 – Requests for Information

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Ottawa, 20 January 2015

File No. 8665-P8-201400762

By email

Distribution List

Subject: Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC)’s applications regarding Bell’s use of customer information, CRTC file #8665-P8-201400762 – Requests for Information

Dear Sir/Madam:

On 27 January 2014, the Commission received an application from the Public Interest Advocacy Centre and the Consumers’ Association of Canada, collectively PIAC/CAC, in respect of data collection and use by BCE Inc., Bell Canada, Bell Mobility Inc., and Bell Aliant Regional Communications, Limited Partnership, and their affiliates (collectively, Bell).

In a letter dated 4 December 2014, Bell filed responses to requests for information issued by Commission staff on 21 October 2014 related to this application, with certain information being filed in confidence. On 9 December 2014, PIAC-CAC filed a letter requesting disclosure of two of the confidential responses. By way of a letter dated 18 December 2014, Commission staff suspended the process for the above-noted proceeding pending a determination with respect to PIAC/CAC’s request for disclosure.

The Commission is in receipt of a letter from Bell dated 12 January 2015 withdrawing its request for confidentiality. Bell provided unredacted versions of the responses for the public record.

Given that the request for disclosure has been disposed of, the process dates are revised as follows:

A copy of this letter and all related correspondence will be added to the public record of the proceeding.

Yours sincerely,

Nanao Kachi
Director, Social and Consumer Policy
Consumer Affairs and Strategic Policy

c.c.:   CAC bcranbiz@telus.net
PIAC jlawford@piac.ca
Marc Nanni m_nanni@hushmail.com
CNOC regulatory@cnoc.ca
TELUS quinten.anderson@telus.com
Antica Corner, CRTC antica.corner@crtc.gc.ca

Distribution List

Mr. Philippe Gauvin
Senior Counsel - Regulatory Law & Policy
Bell Canada
Floor 19, 160 Elgin Street
Ottawa, Ontario  K2P 2C4
bell.regulatory@bell.ca

Ms. Suzanne Morin
General Counsel – Regulatory & Privacy Chief
Bell Aliant Regional Communications L.P.
Floor 19, 160 Elgin Street
Ottawa, Ontario  K2P 2C4 
regulatory@bell.aliant.ca

Geoffrey White
Counsel for PIAC
Public Interest Advocacy Centre
1204 - 1 Nicholas Street
Ottawa, Ontario K1N 7B7
gwhite@piac.ca

Date modified: