ARCHIVED - Telecom Procedural Letter Addressed to Stephen Schmidt (Telus Communications Company) and Diane Bergeron (CNIB)

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Ottawa, 22 December 2014

Our reference:  8678-T66-201406075

By Email : regulatory.affairs@telus.com and diane.bergeron@cnib.ca

Mr. Stephen Schmidt
Vice-President – Telecom Policy & Chief Regulatory Legal Counsel
Telecom Policy & Regulatory Affairs
TELUS Communications Company
215 Slater Street, 8th Floor
Ottawa, Ontario, K1P 0A6

Ms. Diane Bergeron
National Director
Government Relations and Advocacy
CNIB/INCA
1929 Bayview Ave‎,
East York, ON  M4G 0A1

RE: Part 1 Application - Deferral Account Proposal to Improve the Accessibility of Telecommunications Services for Persons with Disabilities – Notice of Procedural Amendments

Dear Mr. Schmidt and Ms. Bergeron:
With this letter, Commission staff is notifying interested persons how the procedure associated with the Part 1 application 8678-T66-201406075 filed by TELUS Communications Company (TCC) has been amended.

Given the similarities between application 8678-T66-201306845 (TCC’s previous application filed on 29 April 2013) and the current application, and further to Commission staff’s letter dated 15 October 2015, the record of the previous application has been appended to the current application. This will assist in creating efficiencies, such as avoiding the duplication of requests for information and/or interventions and allowing parties to focus on the new elements of the current application.

For reference purposes, Appendix A provides a categorized list of the documents filedFootnote 1 with respect to TCC’s previous application.

The procedure for the current application is amended as follows:

Parties are reminded that the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure apply to this proceeding.  The Rules of Procedure set out, among other things, the rules for the filing, content, format, and service of interventions and interrogatories; and the procedure for filing confidential information and requesting its disclosure. For information concerning the Rules of Procedure see Information Bulletin 2010-959.

Parties are also reminded that, in accordance with the Rules of Procedure if a document is to be filed or served by a specific date the document must be actually received, not merely sent, by that date. A document must be filed with the Commission by 5 p.m. Vancouver time (8 p.m. Ottawa time) on the date it is due. The Commission takes no responsibility for postal delays and will not notify parties if their submissions are received after the deadline. Late submissions will not be considered by the Commission and will not be made part of the public record.

Commission staff will notify parties of any further changes to the current process

The CNIB request for an ” interrogatory process”

Commission staff notes that in a letter dated 15 July 2014 the CNIB requested that the Commission amend the procedure for this application to include an “interrogatory process” (requests for information). The CNIB submitted that this process would be the best way to allow parties to adequately evaluate the current application and to ensure that deferral account funds are spent appropriately.

Commission staff has reviewed CNIB’s request and considers that at this time the intervention period set out above is sufficient to facilitate the participation of parties and the analysis of the current application, particularly given that parties were able to comment on TCC’s previous application and address interrogatories to TCC in the previous proceeding. Commission staff notes that the previous application proposed initiatives that are very similar to those currently proposed. The few notable differences include adjusted costing and a new webmail initiative. As noted above, submissions and responses to requests for information that were received in connection with the previous application are now part of the current record. Accordingly Commission staff is of the view that an “interrogatory process” is not necessary at this time.

If you have any questions, please contact Marie-Claire Bouthillier at 819-997-4692 or marie-claire.bouthillier@crtc.gc.ca .

Yours sincerely,

ORIGINAL SIGNED BY /

Nanao Kachi
Director, Social and Consumer Policy
Consumer Affairs and Strategic Policy

cc. mary-louise.hayward@crtc.gc.ca; Marie-Claire.Bouthillier@crtc.gc.ca; kay.saicheua@crtc.gc.ca

References:

Distribution List:

Eric Edora Eric.Edora@TELUS.com; Canadian Association of the Deaf jroots@cad.ca; Ontario College of Art and Design, Treviranus, jtreviranus@faculty.ocad.ca;  ARCH archlib@lao.on.capetricoi@lao.on.ca;  Council of Canadians with Disabilities, laurie@ccdonline.ca; Council of Canadians with Disabilities, ccd@ccdonline.ca; Independent Living Canada, nationaldirector@ilc-vac.ca;  CNIB, Christine.robbins@cnib.ca;; Marc.Workman@cnib.ca;, mpotvin@ccbnational.net; Ottawa Deaf Centre, newfiedjh@yahoo.com; Ontario Association of the Deaf, dean@deafontario.ca; The Canadian Hearing Society, ckenopic@chs.ca; Canadian Association for Community Living, mbach@cacl.ca; Centre québécois de la déficience auditive, cqda@videotron.ca; Public Interest Law Centre, mybow@legalaid.mb.ca; Disability and Information Technologies (Dis-IT), ine@ccdonline.ca; d_stienstra@umanitoba.ca; Alliance for Equality of Blind Canadians/L'Alliance pour l'égalité des aveugles canadiens, mworkman@blindcanadians.ca; Farah.mughal@rci.rogers.com; Neil Squire Society, garyb@neilsquire.ca;  Chris Stark, stark.chris@rogers.com; jeff.in.kanata@gmail.com; Clayton Zekelman, clayton@MNSi.Net; Beverley Milligan, Media Access Canada, bmilligan@mediac.ca; Confédération des organismes de personnes handicapées du Québec, direction@cophan.org; lisandkellett@gmail.com

Enclosure
Appendix A – Categorized list of documents from TCC’s previous application, 8678 T66-201306845

Appendix A

- Categorized list of documents from TCC’s previous application, 8678-T66-201306845 -

For convenience, documents from the appended record have been organized under four categories: (1) 29 April 2013 TCC Original Submission, (2) TCC Responses to Requests for Information, (3) Interventions/Comments, (4) TCC Final Comments.

The following link provides a single point of access for all of the direct links provided below and presents the entirety of the record application 8678 T66-201306845:
https://services.crtc.gc.ca/pub/instances-proceedings/Default-Defaut.aspx?S=C&PA=T&PT=PT1&PST=A&Lang=eng

(1) 29 April 2013 TCC Original Submission
Please refer to the following link to access these documents:
https://services.crtc.gc.ca/pub/TransferToWeb/2013/8678-T66-201306845.zip

Application
DM#1899700 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS 130429_Part_1.doc
TCC’s clarifications:
DM#1899702 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-1.doc
DM#1899704 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-2.doc
DM#1899706 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-3.doc
DM#1899708 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-4.doc
DM#1899710 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-5.doc
DM#1899712 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-6.doc
DM#1899714 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-7.doc
DM#1899727 - Partie 1 _ Part 1 APP - TELUS Communications Company - Doc 1_CNIB Web Audit.doc
DM#1899695 - Partie 1 _ Part 1 APP - TELUS Communications Company - Appendix A_Question 5-cs.doc
DM#1899697 - Partie 1 _ Part 1 APP - TELUS Communications Company - Question 7 attachment-cs.xls

Application – Text Version:
DM#1899701 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS 130429_Part_1.doc
TCC’s clarifications – Text Version:
DM#1899703 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-1.doc
DM#1899705 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-2.doc
DM#1899707 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-3.doc
DM#1899709 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-4.doc
DM#1899711 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-5.doc
DM#1899713 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-6.doc
DM#1899715 - Partie 1 _ Part 1 APP - TELUS Communications Company - TELUS_CRTC_28Mar13-7.doc
DM#1899696 - Partie 1 _ Part 1 APP - TELUS Communications Company - Appendix A_Question 5-cs.doc
Note: CNIB Web Audit and Question 7 attachment were not made available in text version

(2) TCC Responses to Requests for Information
Please refer to the following link to access these documents:
https://services.crtc.gc.ca/pub/DocWebBroker/OpenDocument.aspx?Key=42631&Type=Application

7 June 2013 Response
DM#1920693 - Partie 1 _ Part 1 - TELUS Communications Company - TELUS 130607_Answer.doc
Text Version
DM#1920691 - Partie 1 _ Part 1 - Reponse to Requests for information - TELUS Communications Company - TELUS 130607_Answer.doc

6 December 2013 Response and Appendix
DM#2031340 - Partie 1 _ Part 1 - Response to request for information - TELUS Communications Company - TELUS_131206_Answer.pdf
DM#2031342 - Partie 1 _ Part 1 - Response to request for information - TELUS Communications Company - Appendix A - Economic study Abr.pdf

Text Version

DM#2031341 - Partie 1 _ Part 1 - Response to request for information - TELUS Communications Company - TELUS_131206_Answer.doc
Note: Abridged Economic study was not made available in text version

(3) Interventions/Comments
Please refer to the following link to access these documents:
https://services.crtc.gc.ca/pub/ListeInterventionList/Default-Defaut.aspx?en=2013-0684-5&dt=i&lang=e

DOCS-#1942385-v1-Partie_1___Part_1_-_Intervention___Intervention_-_Lisa_Anderson-Kellett.HTML
DOCS-#1949278-v1-Partie_1___Part_1_-_Intervention___Intervention_-_The_Neil_Squire_Society.DOC
DOCS-#1949284-v1-Partie_1___Part_1_-_Intervention___Intervention_-_CNIB.PDF
Note: None of the intervention was made available in text version

(4) TCC Final Comments
Please refer to the following link to access these documents:
https://services.crtc.gc.ca/pub/ListeInterventionList/Default-Defaut.aspx?en=2013-0684-5&dt=i&lang=e

Word version

DOCS-#2001526-v1-Partie_1___Part_1_-_Intervention___Intervention_-_TELUS_Communications_Company.DOC
Text Version

DOCS-#2001527-v1-Partie_1___Part_1_-_Intervention___Intervention_-_TELUS_Communications_Company.DOC

Footnote 1

Please note that documents of an administrative nature, such as GC Key confirmation emails or procedural letters, have not been listed in the Appendix.

Return to footnote 1 referrer

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