ARCHIVED - Telecom Commission Letter Addressed to Laurence Dunbar (Fasken Martineau DuMoulin LLP)

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Ottawa, 21 October 2014                                        

Our reference:  8663-C12-201015470


Mr. Laurence Dunbar
Fasken Martineau DuMoulin LLP
55 Metcalfe Street, Suite 1300
Ottawa, Ontario K1P 6L5

RE:  Sprint International Communications Canada ULC – Approval - Obligations of local VoIP service providers with respect to 9-1-1 emergency service and registration as a reseller

Dear Mr. Dunbar:

On 26 September 2014, Sprint International Communications Canada ULC (Sprint International) filed information related to its local VoIP 9-1-1 emergency service.

This is to advise that based on the information provided by Sprint International, including the name of its 9-1-1 service provider, Commission staff is satisfied that Sprint International is providing 9-1-1 service.  Commission staff also notes that proposed customer notification texts stipulated in Telecom Decision 2005-21Footnote 1 and Telecom Decision 2005-61Footnote 2 will not be requiredFootnote 3 in light of the company’s submission that it will only offer fixed/native services in Canada. Finally, as of the date of this letter, Commission staff notes that Sprint International has a Basic International Telecommunications Service (BITS) licence and is on the Commission’s reseller list.

It is the company’s responsibility to continue to provide 9-1-1 service to its customers.  The company has to submit customer notification texts for approval should it decide to offer nomadic or fixed/non-native local VoIP services in the future. The company is also responsible for meeting all ongoing regulatory filings to maintain its BITS and reseller registrations. Finally, the company is responsible for keeping current with regulations concerning the provision of 9-1-1 service.  These regulations can be found on the Commission’s website at


Original signed by

Michel Murray
Director, Regulatory Implementation
Telecommunications Sector

c.c.: Dem Magmanlac, CRTC, (819) 953-6638,

Footnote 1

Emergency service obligations for local VoIP service providers, Telecom Decision CRTC 2005-21, 4 April 2005 (Telecom Decision 2005-21).

Return to footnote 1 referrer

Footnote 2

Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 - Customer notification requirements, Telecom Decision CRTC 2005-61, 20 October 2005 (Telecom Decision 2005-61).

Return to footnote 2 referrer

Footnote 3

See Broadcasting Notice of Invitation 2013-563.

Return to footnote 3 referrer

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