ARCHIVED - Letter
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Ottawa, 6 June 2014
File number: 8665-C12-201212448
Mr. Barry Stone
Quadro Communications Co-operative Inc.
barry.stone@quadro.net
BY E-MAIL
Re: Wireless Code Implementation – Compliance Reports
Dear Mr. Stone:
In The Wireless Code Policy [1], the Canadian Radio-television and Telecommunications Commission (the Commission) established the Wireless Code, a new mandatory code of conduct for providers of retail mobile wireless voice and data services (wireless services). The Wireless Code applies to all wireless services provided to individual and small business consumers in all provinces and territories regardless of the status and business models of the Wireless Service Provider (WSP).
As required by paragraph 377 of the Wireless Code Policy, WSPs filed reports with the Commission in January 2014 detailing how they have implemented the Wireless Code [2]. Commission staff reviewed these reports and asked further questions in letters sent out on 22 May 2014. Following the reception of your replies, staff considers that there are elements that require further follow-up.
Therefore, you are asked to file answers to the attached questions on or before 13 June 2014.
This letter and all subsequent correspondence form part of a public record. As set out in Broadcasting and Telecom Information Bulletin 2010-961, Procedures for filing confidential information and requesting its disclosure in Commission proceedings, WSPs may designate certain information as confidential. WSPs must provide an abridged version of the document involved, accompanied by a detailed rationale to explain why the disclosure of the information is not in the public interest.
All submissions are to be made in accordance with the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure, SOR/2010-277.[3]
Yours sincerely,
Nanao Kachi
Director, Social and Consumer Policy, CRTC
Enclosure
Questions
- Commission staff notes that Quadro has submitted its reply to the 22 May 2014 staff letter in confidence and has not provided an abridged version for the public record. All other WSPs filed their replies on the public record.
Please review the designation of these documents and, where Quadro wishes to designate individual pieces of information in these documents as confidential, provide detailed rationale to justify why disclosure of this information is competitively sensitive for Quadro when this is not the case for any other WSP. Where individual pieces of information are not competitively sensitive, provide a copy of these documents for the public record (either in whole or as an abridged version).
Note
[1] Telecom Regulatory Policy CRTC 2013-271, 3 June 2013, CRTC
File number 8665-C12-201212448