ARCHIVED - Letter

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Ottawa, 27 January 2014

Our reference: 8663-C12-201015470

BY EMAIL

Mr. Edmund Chislett
President, Business
Telizon Inc.
250 Consumers Road
Suite 1015-D
North York, Ontario M2J 4V6
tchislett@comwave.com

RE: Telizon Inc. - Obligations of local VoIP service providers with respect to 9-1-1 emergency service and registration as a reseller

Dear Mr. Chislett:

On 27 November 2013, Telizon Inc. (Telizon) filed information related to its local VoIP 9-1-1 emergency service.

This is to advise that based on the information provided by Telizon, including the name of its 9-1-1 service provider, Commission staff is satisfied that Telizon is providing 9-1-1 service. Commission staff also considers that the proposed customer notification texts submitted by the company for approval are in compliance with the directives in Telecom Decision 2005-21^{Footnote 1} and Telecom Decision 2005-61^{Footnote 2}. Finally, as of the date of this letter, Commission staff notes that Telizon has a Basic International Telecommunications Service (BITS) licence and is on the Commission’s reseller list.

It is the company’s responsibility to continue to provide 9-1-1 service to its customers and to provide customer notification texts informing customers of any 9-1-1 service limitations. The customer notification texts that are being approved through this letter must be posted on the company’s website within five (5) business days of this letter, or in the case of new companies, on the day the company starts offering service. The company is also responsible for meeting all ongoing regulatory filings to maintain its BITS and reseller registrations. Finally, the company is responsible for keeping current with regulations concerning the provision of 9-1-1 service These regulations can be found on the Commission’s website at www.crtc.gc.ca.

Sincerely,

Original signed by

Michel Murray
Director, Regulatory Implementation
Telecommunications Sector

c.c.: Dem Magmanlac, CRTC, (819) 953-6638, dem.magmanlac@crtc.gc.ca