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Ottawa, October 25, 2013

Our reference: 8663-C12-201015470

BY EMAIL

Mr. Paul Andersen, P. Eng.
President
Egate Netwoks Inc.
Suite 107, 85 Curlew Drive
Toronto, Ontario M3A 2P8
paul@egate.net

RE: Egate Networks Inc. – Approval - Obligations of local VoIP service providers with respect to 9-1-1 emergency service and registration as a reseller

Dear Mr. Andersen:

On 30 September 2013, Egate Networks Inc. (Egate) filed information related to its local VoIP 9-1-1 emergency service.

This is to advise that based on the information provided by Egate, including the name of its 9-1-1 service provider, Commission staff is satisfied that Egate is providing 9-1-1 service. Commission staff also considers that the proposed customer notification texts submitted by the company for approval are in compliance with the directives in Telecom Decision 2005-21[1] and Telecom Decision 2005-61[2]. Finally, as of the date of this letter, Commission staff notes that Egate has a Basic International Telecommunications Service (BITS) licence and is on the Commission’s reseller list.

It is the company’s responsibility to continue to provide 9-1-1 service to its customers and to provide customer notification texts informing customers of any 9-1-1 service limitations. The customer notification texts that are being approved through this letter must be posted on the company’s website within five (5) business days of this letter, or in the case of new companies, on the day the company starts offering service. The company is also responsible for meeting all ongoing regulatory filings to maintain its BITS and reseller registrations. Finally, the company is responsible for keeping current with regulations concerning the provision of 9-1-1 service. These regulations can be found on the Commission’s website at www.crtc.gc.ca.

Yours sincerely,

Original signed by

Michel Murray
Director, Regulatory Implementation
Telecommunications

c. c. Dem Magmanlac, CRTC, (819) 953-6638, dem.magmanlac@crtc.gc.ca

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