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Ottawa, 2 August 2013

Our reference: 8740-C141-201308510

BY EMAIL

Ms. Heather Bishop
Executive Administrative Assistant
CityWest Cable (North) Corp.
248 Third Avenue West
Prince Rupert, British Columbia V8J 1L1
Heather.bishop@cwct.ca

RE: Tariff application to introduce Centrex IIe Service

Dear Madam:

On 7 June 2013, CityWest Cable (North) Corp (CityWest) submitted an application (Tariff Notice 119) to introduce Centrex IIe service.

Paragraph 28(1)(a) of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure provides that the Commission may request parties to file information or documents where needed.

The company is requested to provide a complete response, with supporting rationale, to the attached questions by 13 August 2013.

Where a document is to be filed or served by a specific date, the document must be actually received, not merely sent, by that date. Copies of the documents should also be sent to cameron.warriner@crtc.gc.ca.

Yours sincerely,

Original signed by

Michel Murray
Director, Regulatory Implementation
Telecommunications

c.c.: Cameron Warriner, CRTC, (819) 953-6081, cameron.warriner@crtc.gc.ca

Attach.

ATTACHMENT

Questions

1) In its application CityWest indicates that the monthly rate for its proposed Centrex IIe service is similar to CityWest’s Centrex II service and TELUS’ Hosted Centrex Service in B.C.

However, when comparing the proposed Centrex IIe pricing to the two references provided, however, they are not entirely consistent with each other.

For example, in section G.B.H.(1) Network Access Rates for Small Business Centrex (up to 100 lines) of CityWest’s Centrex II tariff, the lowest pricing tier for the service provides for a range of 2-100 lines. In the company’s proposed tariff for Centrex IIe Service, however, the lowest pricing tier for the service provides for a range of 2-50 lines, with the next pricing tier providing a range of 51-150 lines.

In the case of TELUS’ B.C. Centrex tariff, the company provides volume-based pricing tiers which are different from both CityWest’s proposed tariff and its Centrex II tariff. As noted above, CityWest’s Centrex II tariff’s lowest pricing tier provides for a range of 2-100 lines. In contrast, TELUS’ Centrex tariff’s lowest pricing tier provides for a range of 1-22 lines, its second tier provides for 23-39 and its third tier provides for 50-149 lines.

Rationalize the inconsistency in terms of pricing tiers and associated rates between the tariffs.

2) In its application, CityWest notes that the rates for Centrex IIe service also include the cost of Call Forwarding. The rate for this additional service does not appear in the company’s application, however, and it also seems that the rate for this service may vary based upon volume pricing.

Identify what portion(s) of the proposed rates is attributed for Call Forwarding, including any variations which might occur due to volume pricing or other discounts.

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