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Ottawa, 16 July 2013
File No.: 8650-C12-201310060
TO: Distribution list
Re: Telecom Notice of Consultation 2013-337 - Fact-finding process on the role of payphones in the Canadian communications system – Requests for information
In Telecom Notice of Consultation 2013-337, the Commission initiated a proceeding to collect information on the use of payphones by Canadians.
Appendix A contains requests for information addressed to the parties listed in Telecom Notice of Consultation 2013-337.
Appendix B contains requests for information addressed to Bell Aliant Regional Communications, Limited Partnership, Bell Canada, MTS Inc., Northwestel Inc., Saskatchewan Telecommunications, Télébec, Limited Partnership, and TELUS Communications Company (collectively, the large ILECs) .
Appendix C contains requests for information addressed to all incumbent providers other than the large ILECs (the small ILECs).
Responses to these interrogatories are to be filed with the Commission by 10 September 2013. These responses are to be received, and not merely sent, by this date.
Original signed by
Director, Social and Consumer Policy
cc : Adam Mills, CRTC, firstname.lastname@example.org; Soniya Mukhedkar, CRTC, email@example.com
ILECs made party to the proceeding
Amtelecom Limited Partnership Stacey.Langley@corp.eastlink.ca
Bell Aliant Regional Communications, Limited Partnership firstname.lastname@example.org;
Brooke Telecom Co-operative Ltd.
Bruce Telecom email@example.com
CityWest Telephone Corporation
Cochrane Telecom Services firstname.lastname@example.org;
Dryden Municipal Telephone System
Execulink Telecom Inc. email@example.com
Gosfield North Communications Co-operative Limited firstname.lastname@example.org
Hay Communications Co-operative Limited email@example.com
Huron Telecommunications Co-operative Limited- firstname.lastname@example.org
La Cie de Téléphone de Courcelles Inc. email@example.com
La Compagnie de Téléphone de Lambton Inc. firstname.lastname@example.org
La Compagnie de Téléphone de St-Victor email@example.com
La Compagnie de Téléphone Upton Inc. firstname.lastname@example.org
Lansdowne Rural Telephone Co. Ltd. email@example.com
Le Téléphone de St-Éphrem inc. firstname.lastname@example.org
Mornington Communications Co-operative Limited email@example.com
MTS Inc. firstname.lastname@example.org
Nexicom Telecommunications Inc. email@example.com
Nexicom Telephones Inc. firstname.lastname@example.org,
North Frontenac Telephone Corporation Ltd. Fmantell6229@rogers.com
NorthernTel, Limited Partnership email@example.com
Northwestel Inc. firstname.lastname@example.org
NRTC Communications email@example.com
People’s Tel Limited Partnership Stacey.Langley@corp.eastlink.ca
Quadro Communications Co-operative Inc. firstname.lastname@example.org
Roxborough Telephone Company Limited email@example.com
Saskatchewan Telecommunications Ron.firstname.lastname@example.org
Sogetel inc. email@example.com
Télébec, Limited Partnership firstname.lastname@example.org
Téléphone Guèvremont inc. email@example.com
Téléphone Milot inc. firstname.lastname@example.org
TELUS Communications Company
Tuckersmith Communications Co-operative Limited email@example.com
Wightman Telecom Ltd. firstname.lastname@example.org
WTC Communications email@example.com
Requests for information addressed to parties listed in Appendix A of
Telecom Notice of Consultation 2013-337
For the following questions, where applicable, actual data is to be provided for each of the calendar years 2008 to 2012, and forecast data is to be provided for each of the calendar years 2013 to 2016.
101. Provide the following information, broken down by high-cost serving areas (HCSAs) and non-HCSAs, for each of the years 2008 to 2016:
a. the total number of payphone removals; and
b. the total number of payphone installations.
102. Provide the general criteria and/or measures, indicating which are most important, used by the company to determine when a payphone should be
a. installed; or
b. removed from service.
103. Provide the information identified in Attachment 1 to this Appendix regarding payphone sets and payphone calls for each of the years 2008 to 2016. In each instance when an average is requested, identify the upper and lower figures. Provide a breakdown, if available, of the number of payphones at year-end by province in the company’s territory, as applicable,
104. Provide the number of unique locations at which the company’s payphones (either a single payphone or a bank of payphones) were located at year-end for the each of the years 2008 to 2012.
Appendix A - Attachment 1
Payphone Sets YEAR
Number of Payphones
Number of TTYs
Payphone Calls YEAR
Local cash calls
Local non-cash calls
Non-local cash calls
Non-local non-cash calls
1-800 payphone calls
Directory assistance calls
Total payphone calls
Average monthly local cash calls per payphone
Average monthly local non-cash calls per payphone
Average monthly non-local cash calls per payphone
Average monthly non-local non-cash calls per payphone
Average monthly 1-800 payphone calls per payphone
Average monthly 9-1-1 calls per payphone
Average monthly calls per payphone
Average monthly local cash revenue per payphone
Average monthly local non-cash revenue per payphone
Average monthly non-local cash revenue per payphone
Average monthly non-local non-cash revenue per payphone
Average monthly 1-800 payphone revenue per payphone
Average monthly revenue per payphone
Average local cash revenue per local cash call
Average local non-cash revenue per local non-cash call
Average non-local cash revenue per non-local cash call
Average non-local non-cash revenue per non-local non-cash call
Average 1-800 payphone revenue per 1-800 payphone call
Average revenue per call
Requests for information addressed to the large ILECs
201. A. Provide a retail service price floor test for the payphone service (including public and semi-private payphones) using the regulatory economic study report format in Appendix D of the company’s Regulatory Economic Studies Manual. The regulatory economic study report should include the Detailed Cost Information Requirements as required by the Commission staff letter dated 12 July 2013. The price floor test should include incremental revenues and costs generated by all types of payphone calls assuming that rates are at their current levels. The study period should be from 1 January 2014 to 31 December 2018.
B. Provide the payphone upgrade costs if included in the cost study provided in the response to 201A. above and identify the cost category (i.e. Billing Related, Maintenance, Hardware, Software, Outside Plant, etc.) in which the costs are included.
C. For payphone sets included in the price floor test, indicate whether “installed first cost” or “net book value” is used as the cost for these sets. If installed first cost is used, provide the supporting rationale. If net book value is used, provide the asset life used, with supporting rationale. Confirm that there is no capital replacement included in the price floor test. If there is capital replacement included, explain why.
202. A. Using the format of the economic evaluation report given in the response to 201A. above, provide revised tables based on the following change in assumption:
- Include only local and 9-1-1 revenues and costs.
The local call (including 9-1-1) costs included in this cost study should be obtained from the costs included in the cost study provided in the response to 201A. above. For cost items that are common to more than one call type (i.e. local, toll, and toll-free calls), assign annual costs to local calls (including 9-1-1) based on their respective annual call volumes.
B. Further to the response provided in 202A. above, for each type of call provide the volume of calls for each year of the study period and the last three years. For each cost item that is common to more than one call type (i.e. local, toll, and toll-free calls), provide the annual costs and identify the call-types to which it is common.
C. Complete Attachment 1 of this Appendix. In columns 1 and 2, provide a list of the expense, capital, third-party, and wholesale service component cost items included in the price floor test provided in the response to 201A. above, and the related reporting cost category, respectively. In columns 3 and 4, provide the Present Worth of Annual Costs (PWAC) and cost per payphone per month, respectively, for each of the cost items included in the price floor test provided in the response to 201A. above. In columns 5 and 6, provide the PWAC and cost per payphone per month, respectively, for each of the cost items included in the price floor test provided in the response to 202A. above.
Appendix B –Attachment 1
Payphone Service Cost Items
From response to 1A)
From response to 2A)
Cost Item *
Reporting Cost Category **
Present Worth of Annual Costs
Cost per payphone per month ($)
Present Worth of Annual Costs
Cost per payphone per month ($)
*Includes expense items, capital items, third-party costs, or wholesale service components
** Reporting Cost Catetory: Identify the cost category (i.e. advertising, billing, maintenance, coin collection, coin mechanism upgrades, etc) in which the cost is included
Denotes input data required
Request for information addressed to the small ILECs
201. If the company is not electing to use another ILEC’s rate as a proxy for their own payphone service, provide two separate payphone service cost studies (one for total payphone service and the other for local service (including 9-1-1 service) only, using the assumptions and methodology outlined in questions 201 and 202 posed to the large ILECs in Appendix B above. These cost studies, at a minimum, should reflect the current incremental costs for the payphone service and include a diagram of the network elements used by the service. These cost studies should also provide the proposed total costs and cost per payphone per month and a breakdown of these costs into capital and expense categories, a description of the various cost components, as well as the methodology, assumptions, and data used to estimate these costs.
Fact-finding process on the role of payphones in the Canadian communications system, Telecom Notice of Consultation CRTC 2013-337, 16 July 2013
Refer to 5c). and Section A in Table 6d of the Detailed Costing Information Requirements. For each of local cash calls, local non-cash calls, non-local cash calls, non-local non-cash calls, 1-8XX payphone calls, Directory assistance calls, and 9-1-1 calls, provide the annual revenue forecast using existing rates, as opposed to proposed rates.
Consistent with the decision in paragraph 100 of Regulatory framework for the small incumbent local exchange carriers and related matters, Telecom Regulatory Policy CRTC 2013-160, 28 March 2013
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