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Request for Information
File No.: 8665-C12-201303536
By e-mail
UQAM
c/o Suzanne Villeneuve
Groupe de recherche sur la LSQ et le bilinguisme sourd
Villeneuve.suzanne@uqam.ca
SIVET
5000, rue d’Iberville, local B-243
Montréal, QC
H2H 2S6
dg@sivet.ca; reception@sivet.ca
Re: Request for information pertaining to issues related to the feasibility of establishing a video relay service Telecom Notice of Consultation CRTC 2013-155
The Commission has received your intervention to Telecom Notice of Consultation CRTC 2013-155 and subsequently has the following clarification questions. The Commission requests that the responses to the following questions are received by 12 July 2013.
1) Please estimate the average hourly wage for a sign language interpreter qualified to work as a VRS operator. Please list the assumptions used to obtain this estimate, including, for example, the qualifications or experience required to become a VRS operator. In your response, please identify any benefits, for example health benefits or paid-vacation time, which would be funded by the employer, if any.
2) Describe the work conditions required for an interpreter, including the number, the duration, and the timing of breaks an interpreter requires per hour. How, if at all, would these conditions apply to a VRS operator? For example, should a VRS operator take breaks during a call?
Please comment on Ivès’ submission where they state that during peak hours, VRS operators in France operate at roughly an 80% efficiency rate. Namely, for every hour worked, 50 minutes of conversation is relayed and 10 minutes are dedicated for breaks.
3) What types of remote interpretation solutions are available for individuals who are Deafblind? If applicable, how may these solutions be applied in a VRS setting?
For more information on how to obtain your GC Key and how to submit your responses, please see the Broadcasting and Telecom Cover Page . Alternatively, if you do not have a GC Key and do not wish to obtain one, you may send your responses via fax to (819)994-0218. Ensure that your document clearly indicates the process number (Telecom Notice of Consultation CRTC 2013-155) and file number 8665-C12-201303536.
Please contact Kay Saicheua (kay.saicheua@crtc.gc.ca) at (819) 934-1358 should you have any questions in regard to this letter.
Yours sincerely,
ORIGINAL SIGNED BY/
Nanao Kachi
Director, Social & Consumer Policy
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