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Ottawa, 10 June 2013

File No.: 8665-C12-201303536

By e-mail

Primus Telecommunications Canada Inc.
5343 Dundas Street West, Suite 400
Toronto, ON M9B 6K5
regulatory@primustel.ca

Re: Issues related to the feasibility of establishing a video relay service Telecom Notice of Consultation CRTC 2013-155

On 15 April 2013 Commission staff received the responses submitted by Primus Telecommunications Canada Inc. (Primus) to the request for information dated 27 March 2013. After reviewing these responses, Commission staff notes that the following sections were incomplete or require clarification, and therefore requests that the responses to the following questions be submitted by 28 June 2013 to complete the original request.

1. Refer to Primus(CRTC)27Mar13-4 and Primus(CRTC)27Mar13-5. Since Primus indicated in its response that it passes through the MRS charges it incurs, explain why the revenues are lower than the costs for each year 2011 and 2012.

2. Refer to Primus(CRTC)27Mar13-9. Please identify the upload and download speeds, as well as the amount of data included in each of the Internet packages described in your response.

Please contact Kay Saicheua (kay.saicheua@crtc.gc.ca) at (819) 934-1358 should you have any questions in regard to this letter.

Yours sincerely,

ORIGINAL SIGNED BY/

Nanao Kachi
Director, Social and Consumer Policy

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