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Our reference: 8665-C12-201215781
BY EMAIL
Mr. Ted Woodhead
Senior Vice-President
Federal Government & Regulatory Affairs
TELUS
8 - 125 Slater Street
Ottawa, Ontario K1P 0A6
ted.woodhead@telus.com
Re: Appointment of an Inquiry Officer to review matters related to 9-1-1, Telecom Notice of Consultation CRTC 2012-686, 17 December 2012
Dear Mr. Woodhead:
Further to your 1 March 2013 submission to the inquiry initiated by Telecom Notice of Consultation 2012-686, the company is requested to provide additional information in relation to research on 9-1-1 services in Canada.
The company is requested to respond to the requests for information in the Attachment by 24 April 2013.
Yours sincerely,
Original signed by
Timothy Denton
Inquiry Officer
c.c.: robert.martin@crtc.gc.ca
1. With regard to funding used to support the current 9 1 1 system, complete the following table identifying revenue that the company derives from the various sources, specifying specific total dollar amounts for year 2012.
Revenue in 2012 ($M)
From the company’s wireline subscribers
(in-territory)
From the company’s wireline subscribers
(out-of-territory)
From the company’s wireless subscribers
From charges to other service providers
CLECs
WSPs
Other
From government levies, specified by province
(in-territory)
From government levies, specified by province
(out-of-territory)
Total
2. Provide a list and map of exchanges in your operating territory, identifying those exchanges where your customers can dial to 9-1-1 to reach emergency services, and those exchanges where they cannot. Also, for those exchanges where your customers can dial 9-1-1, identify:
a. whether Enhanced 9-1-1 is provided, or whether only basic 9-1-1 is provided;
b. whether your company self-supplies 9-1-1, or whether it uses a third-party carrier’s service and, if so, whose; and
c. the % of lines within each exchange for which dialing to 9-1-1 is provided.
The company is requested to submit responses using both My CRTC Account and the Commission’s Data Collection System.
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