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Ottawa, 20 February 2013

Our file: 8622-M4-201214147


David Ouellette
Cablovision Warwick inc.
3 De l’Hôtel-de-Ville Street
Warwick, Quebec J0A 1M0

Subject: Non-compliance with the applicable regulations by a proposed CLEC in the territories of Téléphone Milot inc.

Dear Sir:

On 7 November 2012, the Commission received an application from Téléphone Milot inc. (Milot) in which the latter claimed that Cablovision Warwick inc. (Cablovision Warwick) was offering local telephone services in the territory served by Milot, in violation of the applicable regulations.

Commission staff has reviewed the information on the record and determined that additional information is required to complete its assessment of the application. Accordingly, Cablovision Warwick must file its response to the Commission's interrogatory, attached to this letter, no later than 27 February 2013, and serve a copy to Milot.

Milot can file comments regarding the response to the attached interrogatory, serving a copy to Cablovision Warwick, no later than 4 March 2013. Cablovision Warwick can file its response to those comments, serving a copy to Milot, no later than 6 March 2013.

As set out in Broadcasting and Telecom Information Bulletin CRTC 2010-961, Procedures for filing confidential information and requesting its disclosure in Commission proceedings, Cablovision Warwick may designate certain information as confidential. The company must provide an abridged version of the document involved, accompanied by a note explaining how the information removed is confidential.

All submissions are to be made in accordance with the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure, SOR/2010-277.

Yours sincerely,

Director, Dispute Resolution and Decisions,


Original signed by P. Kent for

Mario Bertrand

c.c: Sylvie Labbé, CRTC, 819-953-4945,
Louise Bégin, Téléphone Milot inc.,

Interrogatory – Non-compliance with the applicable regulations by a proposed CLEC in the territories of Téléphone Milot inc.

Cablovision Warwick indicated that it did not offer local telephone service with number portability, and that it had activated a few Internet telephone service lines to test the capacity and quality of its modems.

Indicate whether the company offers 9-1-1 service to customers connected to its local telephone service and, if so, describe how that service is offered (e.g. through a third-party provider or other arrangement). As well, indicate whether the 9-1-1 calls made by local telephone customers are routed to the public safety answering point(s) in the territory in which the customers reside, and by what arrangement(s).

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