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Ottawa, 24 January 2013

Our Reference: 8650-A121-201210682


Judes Lussier
President and CEO
AFX Communications
4 Charlevoix Street, RR2
Joliette, Quebec J6E 7Y8

Subject: Compensation for toll-free pay telephone calls - Request for information

Dear Sir:

On 12 December 2012, AFX Communications (AFX) filed its responses to a request for information sent by Commission staff on 21 November 2012 regarding the above-mentioned file.

Commission staff has reviewed the information provided by AFX and determined that additional information is required to complete its assessment of the application. Accordingly, AFX must file its responses to the Commission’s request for information attached to this letter by 31 January 2013.

As set out in Broadcasting and Telecom Information Bulletin 2010-961, Procedures for filing confidential information and requesting its disclosure in Commission proceedings, AFX may designate certain information as confidential. The company must provide an abridged version of the document involved, accompanied by a note explaining how the information removed is confidential.

All submissions are to be made in accordance with the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure, SOR/2010-277.

Yours sincerely,

Original signed by

Mario Bertrand
Director, Dispute Resolution and Decisions

cc: Sylvie Labbé, CRTC, 819-953-4945,
Ted Woodhead,
Teresa Griffin-Muir,

Request for information – Compensation for toll-free pay telephone calls

1) In question 3 of the request for information dated 12 December 2012, AFX indicated the total number of calls made from its pay telephones a year for the last three years, as well as the total number of toll-free telephone calls for each of those years.

Commission staff notes that the numbers provided by AFX in its response to
question 3 do not enable it to validate the percentage of toll-free calls indicated by the undertaking in its economic study of 30 August 2012.

Indicate how AFX evaluated the percentage of toll-free calls set out in its economic study dated 30 August 2012. The response must provide all necessary details to enable Commission staff to reproduce that percentage.

2) In its response to question 5) e) i) of the request for information of
12 December 2012, in which AFX was asked to identify the specific amounts related to three categories (sales costs, overhead and administrative costs), AFX identified amounts that do not correspond to the amounts indicated in the “sales costs, overhead and administrative costs” section of its economic study of 30 August 2012.

Indicate whether there is an error in the amounts specified in the response to
question 5) e) i) of 12 December 2012, or whether the error is in the economic study of 30 August 2012. If the error is in the amounts set out in the response to
question 5) e) i) of 12 December 2012, AFX is required to provide the revised amounts for sales costs, overhead and administrative costs.

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